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Can someone explain eBay fees?? Help!!

I am soooo confused!!! Why is it I never even get close to what I think I will get after sale. I sold a purse for $10 and did not promote and buyer paid shipping and tax. My end profit was $5.76 which is like 43-46% taken out by eBay??? When they claim to take 13-18% I believe?? Can someone help me understand their real true policy?? Please! I have been selling my jewelry on Mercari since they only ever take a flat 10% and no shenanigans. EBay takes more for jewelry!! I wonder how eBay makes sense to sellers anymore. Any help would be greatly appreciated 💕

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Can someone explain eBay fees?? Help!!

If you go to the order page, you can see a breakdown of costs in the bottom right. Like this:
earnings.png

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Can someone explain eBay fees?? Help!!

I looked at the purse, $10 with $18 dollar shipping to Illinois so with some sales tax total to the buyer was around $30 or 3x what the item sold for resulting in total  fees as a % of the sale price of around 38%

This is normal when the shipping cost is much more than the item price. 

 

Fees are calculated on the total amount the buyer pays, item price + shipping + tax

 

The final value fee amount does not tell you what the total fees will be but does allow you to calculate them.

 

 

Message 2 of 42
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Can someone explain eBay fees?? Help!!

If you go to the order page, you can see a breakdown of costs in the bottom right. Like this:
earnings.png

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Can someone explain eBay fees?? Help!!

Also, you can find more info by clicking on the transaction fees link in the order, or by going here:

https://www.ebay.com/help/selling/fees-credits-invoices/selling-fees?id=4822

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Can someone explain eBay fees?? Help!!

@erin12311 

 

What was the total amount the buyer paid?

If you bought your shipping label through Ebay, how much was it?

Have a great day.
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Can someone explain eBay fees?? Help!!

Your buyer paid the shipping and tax to you.  These were then deducted, shipping to delivery service, and tax to the treasurer of the buyer's state.  HOWEVER, when eBay calculates the final value fee, it is calculated on the TOTAL amount the buyer paid to the seller. 

PLUS this was not your first sale on eBay.  All of your previous sales transactions had their FVFs calculated the exact same way.  Maybe you noticed this particular one because it was an item that sold for a low price? 

 

 

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Can someone explain eBay fees?? Help!!

@erin12311 I disagree with you. Your end profit, which you figured based on eBay's records, does not include your cost of goods sold. Your end profit was less, and possibly you sold the purse at a loss depending on how much you paid for it. That's fine if you are just selling off your own stuff. That's not good if you bought it specifically for resale. 

 

You sold the purse for $10.00. Had I bought it, shipping would have been $15.71. For you I'm in Zone 8. Assuming a 0.07% sales tax (a little higher than mine), then the buyer would have paid about  $27.51, less if the buyer was closer to you and paid less in shipping, and a slight charge up or down based on the sales tax the buyer paid. 

 

eBay fees are based on the total amount the buyer paid, even if that money, like sales taxes, never come to you. For simplification, I am using 20% as the fee, but it less. 

 

20% of $27.51 = $5.50 in eBay fees.

 

$27.51-$5.50 (eBay fee) =  $22.01

 

The taxes go right back to eBay so they can pay it on your behalf. In my example, taxes were $1.80.

 

$22.01-1.80--$1.80 =  $20.21

 

We don't know if you pad your shipping cost to cover fees and/or supplies. Let's assume you don't, and the label cost exactly what the buyer paid in shipping to you, $15.71 if I was your buyer and that should be the max unless you shipped further than Zone 8.

 

$20.21-$15.71 (shipping label) = $4.50.

 

My location and estimation make it slightly lower than what you said you netted. As I started off, you have to take out your cost of goods sold. If your shipping charge did not include your supplies, you have to take that out as well. Then, if you are running a business, there is the cost of overhead. There is the cost of your time, and costs to go out and find the item to buy. The reality is you may have broken even. If you are trying to get your business started and need of good feedback from real buyers, then I have no problem with a break even sale or even a slight loss. There is a place for those things in certain circumstances because just having a sale has benefits that aren't directly related to cash profit. 

 

If you don't want to have these issues, either price better, reconsider your shipping options, or find better things. 

 

One note: You listed that as new with tags, but you noted there are condition issues with the purse in addition to there being no tags. I also see that you do not accept returns.

 

Just so you are aware, your buyer has a valid Item Not As Described claim on this purchase because you listed it as new with tags and it is not new with tags. It has flaws and should have been listed as pre-owned or perhaps as new with flaws, if that was an option.  It is completely irrelevant how much you paid for it and it is completely irrelevant that you never used it since it does have flaws, even if they are age and storage related. Contrary to how you define "new" in your description, to eBay New with Tags means it has tags. I don't see any tags on that purse. If your buyer opens a return, you will want to address that and get the purse back and give them a refund, or give them a refund and let them keep it. Otherwise, if they get eBay involved, you will lose, eBay will take your money, and you will be out the shipping label cost, and this sale will most definitely be a bigger loss for you than it already is. 😕

 

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Can someone explain eBay fees?? Help!!


@soh.maryl wrote:

  Maybe you noticed this particular one because it was an item that sold for a low price? 

 

 


It stood out because the shipping was at least 150% of the amount that the item sold for resulting in total fees around 40% of the sale price

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Can someone explain eBay fees?? Help!!

@erin12311 

All these numbers are at your fingertips.  Because Ebay takes certain funds away from you doesn't mean that Ebay is charging your more fees.  For example when you create your shipping label, the payment comes from your funds but that is not an Ebay fee, that is your carrier fee and your buyer paid you to ship the item.

 

But you can see all the details easily if you look at your Order you received from your customer, on the right side of the screen.  Or you can go to your Payment Summary page in your Seller Hub and on the right side you will see the details of what was taken from your account.

 

Have you ever visited the policy page for Seller Fees?  This might help you too.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999

"I can explain it to you, but I can't understand it for you." Quote from Edward I Koch

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Can someone explain eBay fees?? Help!!

Thank you.  Am no longer selling on eBay, but when I did, one item I sold -- a vintage Singer sewing machine -- had shipping fees that were almost equal to the price of the machine.  So, yes, that can happen. 

My  point was that I was trying to figure out why a seller, who is not new to the game, would suddenly complain about fees when he/she has been paying them on other transactions for quite awhile. 

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Can someone explain eBay fees?? Help!!

Why is it I never even get close to what I think I will get after sale. 

The simplest answer is that you have probably not read eBay's fee schedule and are probably guessing wrong. eBay fees are complicated and have many components. 

https://www.ebay.com/help/selling/fees-credits-invoices/selling-fees?id=4822

 

When they claim to take 13-18% I believe

eBay does not claim to take "13%-18%".

 

eBay claims to take store subscription fees, insertion fees, fixed final value fees, variable final value fees, listing upgrade fees, international fees, Below Standard fees, low BBE fees, dispute fees, currency conversion fees, and shipping label fees. 

https://www.ebay.com/help/selling/fees-credits-invoices/selling-fees?id=4822

 

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Can someone explain eBay fees?? Help!!

Thank you for your response. I did follow your suggestion and looked up the seller's page in more detail, where the fees were charged and why. My only question now would be if I sell a $25 purse at a discount for $10 why is eBay charging me 15% at the initial $25 and not what I actually sold it for? Since %15 of 10 is $1.50 plus the other fee of .40 xects should be at most 1.90$. I do think they do not make it very clear things like this which has really frustrated me. I mean I get it, they have the platform and do that part and have to keep lights on but they would be just fine keeping their part of %15 of the final sale right? Is that common practice? So I learned a hard lesson today not to offer discounts without factoring in %15 of the initial price. Has this been your experience too? Or is it an error on their part to charge the $4.25$ on a $10 sale? I can't hell but give the side eye on that 🤔

Thanx again for helping me understand the ins and outs of eBay selling.

Be well, Erin

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Can someone explain eBay fees?? Help!!


@erin12311 wrote:

My only question now would be if I sell a $25 purse at a discount for $10 why is eBay charging me 15% at the initial $25 and not what I actually sold it for? Since %15 of 10 is $1.50 plus the other fee of .40 xects should be at most 1.90$.

 

the 15% Fee is for the TOTAL sale...not just on the item. They did not charge you for a $25 purse sale...you were charged for a $10 Purse sale and $15.00 Shipping AND Sales Tax

Extra...Extra...read all about it --->

https://www.ebay.com/help/selling/fees-credits-invoices/selling-fees?id=4822

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Can someone explain eBay fees?? Help!!


@erin12311 wrote:

Is that common practice? So I learned a hard lesson today not to offer discounts without factoring in %15 of the initial price. Has this been your experience too?


No, that is not correct. Fees are not charged on the full price if you take a lesser amount.   The fees are charged on the price you sold the item for, but don't forget to add the tax & postage to that to see how much the fees are.  That purse had a large postage amount of around $15.00, which you need to figure in the equation. 

 

edit--Sorry Monica, I did not see your post when I typed out mine. 🙁

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Can someone explain eBay fees?? Help!!

I have a simple spreadsheet that I input item cost, estimated shipping costs and estimated sales tax rate into and it calculates the ebay fees and the net profit.

 

I find it very useful especially when pricing repeatables that typically have a fairly slim margin.

 

 

 

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