C'mon eBay, do better than allowing stuff like this to stand:

[sumsum70]

[eburtonlab]

The point is feedback like this should not exist. I check feedback left for others when people make offers and ask questions, etc. The three in the photo were just the most outrageously unwarranted of several. My BBL just got a new member.

Would you still have blocked that buyer if eBay had removed all the unwarranted negative feedback, though?

I wonder if eBay would ever consider removing the comments from the seller's feedback page to protect the seller, but leaving the comments on the buyer's "left for others" page to serve as a warning to other sellers.

Anyone getting negative feedback from such a buyer could (now) make a case that the buyer leaves negative feedback for reasons that have nothing to do with the seller. But if eBay scrubs enough of those negatives, the sellers receiving new negatives may not have a visible history to point to to make a case for removal, even if eBay does keep track of those removed comments internally when deciding whether to remove a new comment. If the buyer leaves an undeserved negative that makes no actionable claims ("Worst transaction ever! Avoid!"), the seller may have no obvious basis to get such a feedback comment removed, absent outside evidence that may be subject to scrubbing.

[coolections]

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@sumsum70 wrote:

The point is feedback like this should not exist. I check feedback left for others when people make offers and ask questions, etc. The three in the photo were just the most outrageously unwarranted of several. My BBL just got a new member.

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@sumsum70  Of course it will exist because Ebay does not read minds. If the seller uses the feedback removal process then it will not exist. Do you sell photos ? If not the BBL is useless and just taking up space.

[stainlessenginecovers]

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@sumsum70 wrote:

The point is feedback like this should not exist. I check feedback left for others when people make offers and ask questions, etc. The three in the photo were just the most outrageously unwarranted of several. My BBL just got a new member.

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Millions of Feedbacks are given daily so it is Not possible to have them monitored by anyone.

So, it's simply up to the recipient to report it. 

[buyselljack2016]

All it would take is a threshold of some sort to flag buyers. I would say if 40% of all FB left is not positive, that far exceeds such a threshold. 

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Although the examples that you posted are from misguided buyers a "flagging" of buyers that leave in excess of 40% negative would not work. Some buyers mostly only leave feedback when there is an issue. The %age ratio may thus be skewed.

[1tuna]

feedback is what it is

any ebayer can see that the person who left that is upset with taxes and not the seller

some buyer is nt happy about taxes and expressed a point and that all it is

I am a TSR and get great seller protection when it comes to bad feedback

lots of  feedback that is bad can be associated  with a buyer that feels like they were dealt a shoddy deal

I get 20 returns a year and cant get a neg with them

 i happen to like my seller protections

ebay likes 30 day free returns and so do buyers

give the people what they want and it all works out

except for a red donut about taxes

@sumsum70 

[mam98031]

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@sumsum70 wrote:

eBay actually could do some things about bad buyers if they gave a ph. They have enough automated garbage monitoring sellers - how many times are people making posts about accounts being locked after selling something more expensive than usual, items taken down as prohibited, numbers below standard, etc.

All it would take is a threshold of some sort to flag buyers. I would say if 40% of all FB left is not positive, that far exceeds such a threshold. Same goes for returns. People are quick to say eBay gives tools to deal with stuff - sure they do, reactive tools. I'm sure many sellers would prefer a preventive tool. It would be much easier to click a button in seller preferences to block buyers with excessive bad FB and returns than to constantly look at FB left and add to BBL. And before anyone says, those kinds of buyers will just open a new account, eBay could make that very difficult - again, if they actually cared to.

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The FB the OP reported doesn't make a buyer "bad".  It means the buyer is uninformed, that doesn't equal "bad".  

And Ebay would help the seller if the seller reported the FB and asked for it to be removed.  The seller can also report the buyer if they want.  

The seller has tools available, they just need to use them.

[mam98031]

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@ed8108 wrote:

Always read the content of any neg that has been left by a buyer.

Then respond appropriately

when justified try for a removal

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I would disagree with this.  There would be no need to respond to any of the examples given on this thread.  Most buyers seeing them would know the buyer is ill informed.

Just use the tools available to the seller and get them removed.  A response is just not necessary and for some sellers that like to point fingers and call out buyers for making an error, it very well may hurt them.

[femmefan1946]

One of the few reasons for using Auctions, is that the feedback of early bidders can be monitored for Feedback Left For Others , cancelled and Blocked.

Same goes for Best Offers.

[femmefan1946]

I wonder if eBay would ever consider removing the comments from the seller's feedback page to protect the seller, but leaving the comments on the buyer's "left for others" page to serve as a warning to other sellers.

Better would be dropping feedback entirely, hear me out, and replacing it, if at all with a "problem count".

So if a member had 100 transactions and had one problem -whether as buyer or seller- win or lose- their PC would be 99/100 .

Not a percentage an actual number.

A seller with 100,000 transactions and 476 problems would have a count of 99,524/100,00, which says more than the current 100% they would hold.

[eburtonlab]

Better would be dropping feedback entirely, hear me out, and replacing it, if at all with a "problem count". So if a member had 100 transactions and had one problem -whether as buyer or seller- win or lose- their PC would be 99/100 .

Not a percentage an actual number.

I would not oppose a "problem count" as a supplement to feedback, but I do not think it would be an adequate substitute for feedback if the feedback page were done away with entirely.

Purely numbers-based criteria are vulnerable to gaming in ways that the current feedback system is not.

Consider a scammer who creates a new selling account and sells a hundred $1 keychains to himself through straw accounts. This costs the scammer about $30 in fees and a bit of time and effort, but now the scammer has a 100/100 rating, and the scammer can wait ninety days for the keychain listings to expire and then start selling vaporware iPhones or Xboxes and give every appearance of being a legitimate seller.

At least with the current feedback system there is an indication on the feedback page of what items were sold at what price beyond the last ninety days, or else a "(private listing)" notice which users can evaluate or discount as the case may be.

[mam98031]

@sumsum70 

Not everything is Ebay's fault.  Do you know if the seller or sellers that received these FB reported it to Ebay for removal?  Sometimes seller need to avail themselves of the tools available to them.  If they don't, that doesn't instantly make it Ebay's fault that the seller won't use the tools available to them.