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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

"Recommendations" appearing on my listings

I just looked at one of my newly added listings, and found that Ebay had posted pictures of items from other sellers as "recommendations"...on my own page!!! Ebay, please don't direct potential buyers away from the item on my page they are looking to...

neutral feedback

Hello, I have been selling watches on eBay for 10 years or so, almost no negative, never a neutral feedback.but a buyer bought me a watch I packed it with buble wrap and very well as always and I always had excellent feedbackThe buyer signed a neutra...

Item Not Received On Ebay Standard Envelope Shipment

OK, folks, I know this has been covered frequently from many different angles, but I need to know today's best answer: Buyer submitted Item Not Received today for a postcard shipped by eBay Standard Envelope. ESUS "tracking" shows delivery which the ...

User avatar by Trailblazer
  • 102 Views
  • 2 replies
  • 0 helpful

eBay is incapable of running their site.

They never take responsibility for their problems. When eBay does screw up they either blame someone else or blame the sellers. This latest screw up is a great example. Granted there would never be enough sellers to strike to get eBay s attention, bu...

User avatar by Rockstar
  • 2954 Views
  • 98 replies
  • 17 helpful

My listings do not show up in other countries

Hello! As the title suggests, I only manage to find my listings on the Belgian version of ebay (ebay.be), and my listings do not appear, for example on neither the German, French or Dutch version of ebay, although I have enabled shipping to all of th...

When Ebay will start to be a normal marketplace?

I have a return request, which will be sorted in buyers favor, ofcourse.But i can`t understand why when it is sold, ebay takes their taxes and fees, but when i have a return request, they HOLD THE WHOLE SUM and they will be returned to buyer.For exam...

User avatar by Adventurer
  • 465 Views
  • 19 replies
  • 2 helpful

Promoting other sellers on our item page???

I know this is nothing new but I'm certain they changed the placement of the other items on the item listing page. Why when I click on one of my items do I see items for sale by other sellers on my item's page? This is especially frustrating when thi...

This buyer seems to be threatening me with negative feedback if I don't issue a partial feedback.

A buyer claims the battery to the camera I sent is defective. They are threatening me with negative feedback if O don't issue them a partial refund. The buyer's words in an email to me are: "...unless u can indicate anything to the contrary in your d...

Are Promotions a Money Grab?

What do you think would happen if you do not pay extra to promote your item?Would pricing your item at a competitive price accomplish the same thing? I kinda have the feeling that promotions are just a money grab by the Big Guy. Any thoughts?

User avatar by Trailblazer
  • 551 Views
  • 21 replies
  • 0 helpful

EBAY help topics do not cover deleting a listing

My sale fell through because the buyer needed notification immediatly and I replied two days later to her. Now my listing shows as sold. I see that the only way to change the status is to delete the listing. But I cannot do it and can find no help at...

User avatar by Rising Star
  • 161 Views
  • 7 replies
  • 0 helpful

Resolved! Can a seller create a Return Request without me??

I requested to cancel an order on May 15. I sent my request to cancel the order after first checking to see the status on eBay showed the item as still awaiting shipment. I briefly stated the reason for my request. I hadn't looked closely enough at t...

Returns out of hand and on increase

Anyone else getting a sharp increase in returns. I have had one after another over the past 2 weeks. One where they returned a different item. Another where they state shorts are not pleated and photos show distinct pleats. Another where they wear th...

Ebay WHAT Are You Thinking???

This is just a minor rant BUT while I was updating some of my listings today I noticed something on the righthand side of the screen next to my listing I've never seen before. It was a small advertisement to click on another seller's page and check t...

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User avatar by Not applicable
  • 3707 Views
  • 90 replies
  • 25 helpful

Fading Pictures

Greetings All, I have noticed all my pics looked faded out like they are sun bleached.Has anyone else have noticed this? And how to fix w/o fixing every one? They actually look very poor qualityThank You to all who respond.

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