Buyers using a mail drop or freight forwarder to circumvent my "Opt Out" of international shipping

[theoriginalbenjammin-7]

Beware! I am OPTED OUT  of eBay's new international shipping, but I was charged an additional 1.3% selling fee because the buyer's registered address was in France.

International Fee Charged because the buyer’s registered address is in France. 

 There was no indication of this in the shipping address. The ship to address was in Delaware, a Freight Forwarder with a SUITE NUMBER , not a PMB or PO Box, in Delaware USA. 

In order to determine his address, we have to click on his user name, which one would not normally do when shipping an item to a buyer. 

My listing clearly stated: Listed shipping costs are for the lower 48 (USA) states. Others please contact seller for shipping terms. 

IMHO there should be some sort of notification to the seller that the additional 1.3% surcharge will be added to your selling fee due to the buyer's registered address being  international. 

I have now changed my verbiage to: 

USA Buyers Only, Ships to final destination USA ONLY no mail drops or freight forwarders

I had had issues with the former Global Shipping Program, and had chosen not to use it. So now in order to OPT OUT we have to go into your "Account Settings, Shipping Preferences" and opt out. 

But if the buyer is using a shipping drop IE  freight forwarder and has a registered address other than in the USA you WILL BE CHARGED AN ADDITIONAL 1.3% Selling Fee

referances 

[fern*wood]

I went back to look at my fees for my recent international sale and I was only charged the 12.35%.  So you might want to opt in to the EIS program if the fee was what upset you.

[dbfolks166mt]

I was under the impression that anyone using the EIS program would not be charged the extra fee, so I definitely opted in.   They also handle any returns. 

     You would be correct eBay did away with the international fee under EIS. Under EIS there are basically no returns other than the buyer sending it back to the EIS hub. EBay keeps and does something with those items I am assuming similar to what Amazon does with all their returned items. The actual seller protections under EIS protect the seller from about any buyer recourse once the item has reached the hub, even from chargebacks. 

[janet9988]

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@slippinjimmy wrote:

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@janet9988 wrote:

According to ebay policy you only need to OFFER ebay international shipping to avoid paying an international  fee.

So even if your foreign buyer uses a USA address you will not be charged the fee IF you OFFER EIS.

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A listing that is sold to a buyer with a US shipping address is NOT "an eligible item". If the buyer is registered on a non-US eBay site you will be subject to the International Fee.

If EIS is OFFERED on the listing then it IS ELIGIBLE... other wise ebay would not have put EIS on that listing.

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[theoriginalbenjammin-7 · Accepted solution]

Bottom line is additional fees should be borne by the buyer using the mail drop or freight forwarder as we have no control over being charged additional fees if the buyer uses a freight forwarder to circumvent the opting out of the EIS Program.  

However this transfer of obligation of payment is often shifted to the seller.

Transaction costs legal definintion:  

These fees are often legal and are paid to the party that helped facilitate the exchange of goods or services.

Just cause its legal don't make it right.  Think!

[robbie31415]

Actual bottom line.

It's eBays platform, they have the right to set the fees how they want.

You agree to those fees to sell here.

If you don't agree to the fees then don't sell here.

It's pretty simple.

[kh-jean]

Hi everyone,



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Thank you for understanding.