Buyers not leaving feedback.

[rbxaccounts]

Is there any reason why buyers don't leave feedback? So far I've sold 5 things and each time the buyer was nice and got what they bought, but never left feedback. I always leave feedback when somebody buys from me.

[albertabrightalberta · Accepted solution]

You might want to read up on the policy regarding digital delivery.

[rbxaccounts]

Thanks I'll read it.

[evry1nositswindy]

Feedback is optional, not mandatory.  You will find that less than 50% of buyers leave feedback.   @albertabrightalberta is correct.  You are in violation.  

[1786davycrockett]

@rbxaccounts 

One of my best buyers has ordered dozens of items from me -- but has not ONCE left me feedback.

Doesn't bother me bit one.

[iamalwaysright]

Maybe they actually didn’t like what they received but are too nice to leave a bad feedback.

[reallynicestamps]

The best way to build feedback is to buy, not to sell.

Since you imply you have a buying account already, I would encourage you to use it as your selling account and switch the listings on this account to that one.

Or do some buying on this one , checking the seller's FB to see that they do leave it.

Leaving feedback on shipment is in my opinion one of the best ways to get feedback on delivery.

I use Lettermail, untracked, for much of my shipping, which basically puts me in the same position as a seller of digital goods, since neither of us can ever prove delivery.

I leave feedback on shipment, including the date of shipment, which also helps me find the transaction if there is a problem.

Even so, I only get about 40% reciprocal FB.

[johnrj1226]

@rbxaccounts  Looks  like you are a new  seller as of 11/24/2024.  You have sold 3 items between Dec 12 - 14.  Buyers  have  time  to provide  FB there is no rush especially if it  was a gift for some one and it  is strictly an voluntary exercise. for  buyers/sellers to do so.

Looks like you first  need to closely evaluate what items you are selling on the eBay site -before no FB could be the least  of your issues.

[johnrj1226]

All the feedback in world as a buyer and a nickle won't buy you a cup of  coffee - except in Wall Drugs, Wall, South Dakota and here is where you put that nickle on the honor system.  Did it in 1976 in the June  & the price is still a nickel

 And if you go there in the winter you can enjoy your  coffee and read the local rage in a place like this

[campanaelia]

You will receive feedback with the new automated feedback for sellers with less than 10 feedbacks as long as the transactions were completed successfully.

Here is the policy:

https://www.ebay.com/help/buying/leaving-feedback-sellers/leaving-feedback-sellers?id=4007

[pickapaper]

Whatever you do, don't ever ask a buyer for feedback.  Some buyers have been known to leave a neutral or negative for the simple reason that a seller asked for feedback and the buyer considers this harassment. 

If you don't receive feedback, consider that the transaction is good and the buyer is okay with it.  

[cottagehillvanilla]

Feedback is optional, not a mandate. Many purchasers today just want their 'stuff', & forget about the fb. Yes, as a seller, you most likely do leave fb for your sale. I do as well. In reality, it is far better to receive -0- feedback from a purchaser than a Neutral or Negative for some ridiculous reason on a product they received from you. Some clients leave fb for me, some don't, and I'm ok with that, they still receive fb on an item when delivered. 

[dolcetreasures]

Less than 50%? It’s far less than that:

Last 14 transactions 1 feedback left

Last 9 transactions prior 1 feedback left

Last 3 transactions prior to that 1 feedback left

Last 14 transactions before that one, 1 left

Last 8 transactions before that, 1 was left

Over time some of these numbers may improve, but the amount of buyers leaving feedback nowadays is decreasing exponentially. 

[cottagehillvanilla]

I sold here in the 90's full time, then returned to college to finish up, had to start over here  as I had not 'logged in for over a year' I was told; here I am. Back then not uncommon for a customer to routinely leave fb, now it's a hit and miss. Your stats are interesting, I should probably take some time and study mine. Thanks!!

[brightlightbookseller]

I just checked our sales from earlier this year (I picked a 3 month period long enough ago that anyone who would leave feedback would have), and we got feedback from about 36% of our orders.