Buyer wants to return item with this reason?

[dstyletique]

I sold this jean few days ago: https://rover.ebay.com/rover/0/0/0?mpre=https%3A%2F%2Fwww.ebay.com%2Fulk%2Fitm%2F174107667124

By the way this item doesn’t accept return otherwise I’ll be paying return fee out of my pocket. Now the buyer wants to return it but his reason is: doesn’t match the description or photos then in the comment: “this is irregular or inauthentic  (neither of which were mentioned in the description of this item when I purchased them). 

Is this a relevant reason for returning this item? I purchased this jeans from Macy’s. 

[sunnysouth1]

Yes, that means you need to accept the return and send a return shipping label.

The buyer is claiming something is wrong with the item so they are covered by buyer protection.

This was in the listing. Did you read it?
eBay Money Back Guarantee:
http://pages.ebay.com/ebay-money-back-guarantee/

[bonjourami]

yes thats a relevant not as described reason and you are responsible for return shipping.

[ittybitnot]

Is this a relevant reason for returning this item?

Actually, ANY reason a buyer gives is a "relavant" reason be it the truth or not.  So long as they choose a the SNAD (not as described) button it does not matter what is in your description.  Either you pay to maybe get the item back, or refund and let them keep it for free.  

[ciande_2570]

Where you bought the item doesn't matter. What matters is the buyers reason for returning them. It's up to you to take it up with Macy's.

[mam98031]

The return policies options are as follows.

1. No Returns
2. 30 day returns w/ buyer pays shipping
3. 60 day returns w/ buyer pays shipping
4. 30 day returns w/ seller pays shipping, AKA Free Returns
5. 60 day returns w/ seller pays shipping. ALA Free Returns

With option number 1, No Returns the seller can completely deny taking a return for a Buyer's Remorse Return Request.  Or if they want to they can accept the return and have the buyer pay the return shipping.  If the seller so chooses they can withhold the original shipping if it was separately stated on the listing [not free shipping] when it is time to refund the buyer.

On options 2 & 3 the buyer is responsible for the return shipping on a Buyer's Remorse Return.  Plus if the seller so chooses they can withhold the original shipping if it was separately stated on the listing [not free shipping] when it is time to refund the buyer.

On options 4 & 5 above, they are also known as Free Returns.  If a seller that has either of those policies they will pay the return shipping even on a buyer's remorse return.  A seller can withhold the original shipping value from the refund if the shipping was separately stated in the listing [not free shipping].  Also Seller’s offering options 4 or 5 have the ability to do partial refunds in certain cases if the item arrives back damaged, missing something or in a condition less than what it was sent to the buyer in, see the policy for more details, the link is below.  In the cases where a deduction in the refund is taken due to damage or other authorized reasons for a partial refund, Ebay will protect the seller from negative or neutral feedback.

ALL OPTIONS [1, 2, 3, 4 and 5] are required to process SNAD claims without exception.  Even if they are improperly filed and should have been a Buyer’s Remorse claim.

All return policies by sellers must meet or exceed what is stated in the Money Back Guarantee Policy!

For those with Free Return and/or TRS members with 30 day return policies, there are some added benefits, one of which is the ability to do a discounted refund under certain conditions.