Selling

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Buyer claims missing piece on collectible sold as sealed box

Hey all, Super odd situation here. I sold this Godzilla as brand-new, sealed box. It is out of production and not cheap, it went for $250. (this is one of the 6 photos used in the listing. No angle allows you to see the right side) The customer has n...

SH MonsterArts - Gozilla 1995 - 1 - 01.jpg

Resolved! Yep - blocked buyers are IN FACT being removed somehow from sellers’ BBL

Posted about a month ago that I had a buyer removed from my blocked buyer list.Stupidly, I believed eBay staff that that just could not occur.Decided to try to sell again.I have someone that I know for a fact I blocked this past week that has bid.So,...

how to relist an unpaid claim listing?

long story short: I received a best offer but the buyer never paid so I opened unpaid claim and received back my fee, but now what? How do I relist? Do I have to start all over or can I just click a 'relist' button?

cancel automatic relist

How do you cancel the automatic 8 x relist

Return because of Ebays product description?

I've got a situation I'm not sure how to handle. I sold a broken GPS for parts/repair with no cords or anything. Photos and my description accurately represented this. My customer wants to return it because "No cords were included". This isn't due to...

February 2020 ... LEAP Year! Potential sales boom!

This coming February has 29 days as it is a Leap Year AND the bonus is that the month spans 5 weekends ... 3 full and 2 partial. The trend in sales seems to be more purchases are made over the weekend then during the week ... so, it could be a boom m...

noob REDIRECT SCAM, INSURANCE, and (restricted) SIGNATURE DELIVERY question for high dollar items

hi all. i've been trying to study up and never quite nailed this issue. i am occasionally selling high dollar items and this redirect scam has me a tad confused. so i am hoping an experienced seller can advise me on how to ship high dollar items. 0. ...

Resolved! Whose responsibility is it when a package is tampered with?

No Mail Receptacle

The buyer wants me to just give it back to the mail carrier to have them try again free of charge. Will USPS agree to this? I fear that although my carrier will throw it in the mail stream for me, that there will be some other employee along the line...

Paypal's new refund policy? How does it affect you?

I'm trying wrap my head around the absurdity of paypal's new refund policy and the bold face lie paypal is spreading by stating this fee stealing is industry practice. I've never come across another merchant processing company that keeps the percenta...

Seeing the number of watchers

One of my buyers asked me why he can't see the number of watchers on my listings. I have no clue. Is there something I've turned off so the buyer can't see the number or is there something the buyer needs to turn on? I thought everyone could see the ...

Size standards

I wonder what percentage of buyers (both online and b&m) believe that all clothing brands have the same standard (i.e. all mediums are the same measurement) or just plain don't like looking at size charts with measurements. I've been getting alot of ...

Need advice on giving out personal info to buyer because their got stopped at customs

So I’ve run into a problem where an international buyer requested Full Name.- Address.- Contact Email/Phone Number.- ID Number. Because their package got stopped by customs and now has to fill out a document to release the package I’m just not sure i...

SPECIAL OFFER ACCEPTED BUT DOES NOT SEEM TO WORK? HELP? ANSWER

GOT A SPECIAL PROMOTION TO SELL 3 ITEMS FOR NO EBAY FEES BETWEEN DEC 27 AND JAN 5. I HAVE TRIED LISTING SOME ITEMS BUT THE ACCEPTED PROMOTION NEVER ACCEPTS THEM? ANYONE ELSE HAVING THIS PROBLEM? ANY FIXES? I EVEN TRIED CREATING A LISTING FROM SCRATCH...

Resolved! Package Returned to Seller

I sold an item around the beginning of the month and had the package returned to me about a week ago or so stating “no such number” on the tracking and package so the package was returned back. I contacted the buyer on Friday but no reply. They never...