Buyer said CPU didn't work, accepted return, sent back a roll of tape

[machofalltrades]

This is the first time I had a problem like this, but I knew something was up when I noticed that the seller had 0 feedback, I should have canceled the transaction but I noticed just I shipped it, I took the chance.

I sold an Intel i7-9700, few days later, buyer says it didn't work, so I accepted a return, paid for return label, and sent it to them. Today I got the return, they put a roll of haloween tape in it.

I want to know how ebay helps sellers with something like this I took pictures and a video of opening the package, and sent it, but want to know what to expect. I have 100% positive feedback in both buying and selling.

Crazy how I limited to who I sell to, and this still happened.

[the.resale.shoppe]

eBay will generally rule in your favor if you have done the needful before contacting them.  People like to make eBay sound like a bunch of monsters, but I always do what I am supposed to so I very rarely have problems.

Canceling 0 feedback buyers is a bad idea. Everyone has to start somewhere and it will not always be those with 0 feedback who give you problems. Scammers are everywhere, but handling your business the right way will get you a lot farther than discriminating against groups of buyers will.

[redmodelt]

To add, glad it did work out in your favor. 

[pjcdn2005]

@machofalltrades 

I'm glad that things worked out for you.

Would you mind explaining exactly how you handled the claim and if you know why ebay ruled in your favor?  It doesn't often work that way so you might be able to help someone else in that same situation.

[agemelee]

i would like to hear that too

[machofalltrades]

Well first things first I recorded the package before I opened it. As soon as I felt it, it felt not like what I sent them. Took pictures and video opening it. I also filed the IC3 claim and usps mail fraud and sent that as proof. I also showed proof that this seller using this name has scammed someone before by searching their username and finding it in a scam thread.

I also showed that I've had successful and expensive electronics sales in the past, to which eBay has profited from. I deal mostly with computer parts, and I'm active in many communities involving fashion and electronics with the same nickname for over 25+ years. Not bragging that, but I guess you can say I had the karma and community outreach to win the dispute. However, I did say that I WILL cancel orders from users with no feedback or sketchy activities, and they did say I could potentially hurt my positive ratings, I might take the hit instead of getting scammed of money and wasting time off of cheap CPU's. 

Also, I messaged the seller m

[global.brands]

Glad eBay ruled in your favor...
Unfortunately there are scammers everywhere these days, the world has become a cesspool.

Honor, Integrity, Honesty, Self Respect seem to be a traits of days gone bye.

Good luck with future sales...

[machofalltrades]

If it wasn't for you, I would probably have never won, thank you so much! 

[machofalltrades]

Guess what everyone, another person (in my own city) tried to scam me. I sold an i7-7700 CPU, they sent back a completely different CPU and with damage, I uploaded a video of me opening the package, and you can see the serial number differs from my original listing, and there's clearly physical damage on it. 

https://youtube.com/shorts/W7mCXS6g1NQ?feature=share

[machofalltrades]

Here is my original listing:

https://www.ebay.com/itm/125383637471

It's crazy someone would try to scam for such a cheap CPU, I have sold some items for thousands with no issues, and people keep trying to scam me for less than 200 bucks the past 3 months. Sad. Of all the money I've made eBay with my sales, they should know I work in e-waste by now and make them thousands as well in fees.

[machofalltrades]

I resolved the issue with this current buyer as well. I guess taking videos of you opening their returns is well worth it. From now on also, I will use a photo with my username in my photos and show myself packing them. It's crazy what us sellers have to go through.

[froggyjump]

You need to file a police report for theft in the buyers town. Press until they actually write it up, it's their job.

[vintagecraze50]

Aren’t you guys tired of seeing these newer sellers get ripped off on here? Terrible.

[truevintage1]

OMG REALLY.  how is that helpful?

[downunder-61]

It may not be helpful, but it is factual and truthful.

Sellers are not well protected on eBay and buyers [depending on their morals or rather lack there of], can get away with nothing short of theft.

It is the old adage - don't shoot the messenger...........

[bashort]

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@alcoforever wrote:

File a mail fraud report with usps.gov

File an internet fraud report with ic3.gov

File a fraud report with your local police

File a fraud report with the buyer's local police.

Report the buyer to ebay.

The first four are usually doable on-line and should give your report numbers.   Save those report numbers.

Contact ebay CS with all those report numbers and ask that the case be decided in your favor.

Not much need to put that buyer on your BBL as he will likely never use that id again.

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This is the what to do if you get scammed, do not just accept it, FIGHT BACK!!! 

I especially like the "File a report with the buyers local police"

It is possible especially if it is a smaller town that the buyer is from that the local police may be very familiar with this person.