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Buyer paid for item, it's local pickup only, now can't get in touch with them?

Hi,

I have a pretty heavy item, priced at $250,  that I listed as local pickup only.

Yesterday, someone bought it, which I was extremely happy about. ...until I saw that the buyer is just opened their eBay account yesterday AND they are clear across the country.  They are a confirmed PayPal buyer however...not sure if that makes it more legit.

The concern is that I haven't been able to reach them via eBay message system and don't have their email, either.  I'm not sure what to think.

Has anyone else had something similar happen?  

Message 1 of 7
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6 REPLIES 6

Re: Buyer paid for item, it's local pickup only, now can't get in touch with them?

OK, so to follow up--I got in touch with the buyer, and they need the item shipped.

Asked about COD shipping.  It's a heavy freight item, at least 400, maybe 500lbs.  Anyone ship heavy freight?

Message 2 of 7
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Re: Buyer paid for item, it's local pickup only, now can't get in touch with them?

Anyone ship heavy freight?

 

Not any more.  Buyer claims Not as Described, you are going to be paying return freight to "maybe" get your item back, and refunding as well. 

Message 3 of 7
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Re: Buyer paid for item, it's local pickup only, now can't get in touch with them?

If you specified pick up only then why is the buyer requesting shipping? they should have messaged you and asked you first!
Message 4 of 7
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Re: Buyer paid for item, it's local pickup only, now can't get in touch with them?

I use freightcenter.com for quote and ship. no trucking company is going to do C.O.D. your buyer can make the arrangements themselves with pick at your location
Message 5 of 7
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Re: Buyer paid for item, it's local pickup only, now can't get in touch with them?

cancel that sale ,buyer asked for something not in the listing

Message 6 of 7
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Re: Buyer paid for item, it's local pickup only, now can't get in touch with them?

Been through it. Some where in the listing or search page when you have local pickup only it shows free shipping because the buyer pays nothing to pick it up. How dumb is that! It's been a problem that's been mentioned here before. Noticed it myself. It only shows it on one page in one spot but that's all it takes to make the buyer think it's free shipping.

I sold a power wheelchair a couple of months ago.  Same thing. Experienced EBayer bought it then realized the shipping wasn't free.

He wanted me to deliver it but it was way to far for me. Told him I wanted to cancel the transaction. A couple of hours later I get a message from eBay asking me to be patient with this transaction and to call him and they gave me a phone number. The phone number they gave me was my own! He finally did call me.

Anyway it ended up the guy got connected with a company that puts the frieght up for bid. I can not remember the name of this company but I was very impressed. Not a frieght company but a small individual trucking outfit won the bid. Two guys, box truck, no transferring the item and they gave a hoot that it showed up in one piece.

The buyer was a disabled vet who need this specific chair and I ended up very glad I helped him out.

As any transaction on here this is not without risk as ittybitnot has mentioned

Message 7 of 7
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