Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Screwed by customer and ebay won't investigate...

I sold an item to a relatively new buyer in Canada and he swapped his old broken parts for my parts and complained that they were damaged in shipping. When I tried to get an ebay person to investigate, all they would tell me is that when the customer...

When can a buyer close the return they filed?

I accidentally sent the buyer the wrong item (it happens), and they filed a SNAD return that got auto-accepted. I messaged the buyer that I'll send them the correct item and they can keep the one they already received if they close the return (worked...

GTC NO WAY OR OK

Here's your chance to voice your opinion. I'd appreciate it if before you describe why you dislike GTC you begin with NO WAY or if you're one of the very few who has no issue with it please start with OK. It just makes it easier to see what the perce...

Do any sellers know how to correct eBay's pre-filled item specifics?

I know that eBay is making a big push for sellers to choose an eBay product ID and create a listing with all the item specifics filled in. In practice, this push greatly increases my listing time for a couple of reasons. First, I spend time searching...

Shipping Overdue Glitch?!

Buyer purchased item yesterday, April 3rd. My handling time has always been 1 business day (NOT same business day). Today is April 4th and I get the red shipping overdue notification in manage orders. Strange thing is that it said ship by April 4th a...

Can't see watchers?

For Some reason I can no longer see watchers on items on ebay Not even mine unless I am on my ebay page. So Buyers can no longer see how many People are watching my buy nows? Why is that? I tried 3 different browsers None show them,this started today...

NO SELLER PROTECTION!! 4/4/2018

I SOLD A VINTAGE GLOVE BOX LATCH. THE PICTURE SHOWED EXACTLY WHAT WAS INCLUDED AND THE DESCRIPTION DID TOO. A PERSON BOUGHT IT AND BECAME ANGRY AS HE DIDNT OWN THE KEY FOR IT. I CLICK THE AUCTION LISTING OPTIONS FOR 'NO RETURNS.' HE LEFT NEGATIVE FEE...

Is it ok to pray for sales?

Resolved! Accused of shill bidding? Help?

Hello,I'm pretty new to this forum but I was hoping I could get some help on this matter. I recently finished an auction for a cosplay and long story short, a minor bid on my auction using their parent's (I'm assuming) account, and then contacted me ...

Ebay final value fee not charged?

I don't have any promotions to negate the final value fee and it should show up in the appropriate section under fees. I sold about 7 items 2 days ago and haven't been charged a final value fee on 3 of the items. One of the sales is between the sale ...

Lost tracking disaster

I shipped and item but put the tracking in a grocery bag and accidentally threw it away . I immediately informed the buyer this was my 3rd mistake . I sold a Gaultier skirt for 50$ which was my first mistake but I am new to selling on eBay and was li...

Need some advice on handling a bad situation

Hi all,Our situation is the buyer paid for an listing and requested to cancel due to some unfortunate circumstance, they retracted the request to cancel so we missed the opportunity to send off as it was the weekend. Our listing had a 2 working day d...

Ebay Postage Label

Hello, I gave recently had one of my items returned to me using Ebay postage label. I have gotten a final value fee (an invoice on Ebay) for the item which was returned. I also got a postage label cost invoice in my email. But this invoice does not s...

Resolved! Clothing Sellers Question Regarding % Returns

What percentage in returns causes the extra 40% penalty fee? It doesn't sound like eBay tells you outright, which they should.

Resolved! New Seller, Item Not Shipped

Over a week ago I won an auction for an item. The next day the seller created a label but hasn't done anything since. I sent them a message a few days ago and have had no response. He has 50/50 on reviews, with 2 being positive and 2 negative. Should...