Buyer hasn’t paid in 24 hours

[flintthedad]

I understand that it says we need to wait 4 days but is there any way around this. I really wanted to sell this item quickly and the buyer isn’t responding. It was an offer that I countered with, which they accepted but have not paid nor responded to any messages. Would it be possible to just cancel and put out of stock and just relist?? Thanks

[dhbookds]

out of stock

VERY BAD idea.........  more that 2-3 of those and you will be penalized with an extra 5% fvf.

[nobody*s_perfect]

If you want to be paid quickly, then you should list in fixed price format and check off "Immediate payment required."  Auctions and Best Offers (or counteroffers) mean you have to wait.

If you cancel based on "Out of stock," you will get a defect point on your account. Just a few of those can endanger your ability to sell on eBay.

https://www.ebay.com/help/policies/selling-policies/seller-performance-policy?id=4347#section2

[luxgoods]

Unfortunately, you should wait the four days.  I absolutely hate this ridiculous policy and rumor has it that ebay finally knows of this and are in the process of requiring immediate payment for all transactions.  I require immediate payment for everything.  If I make a offer to a watcher and they accept, I have found that 50% don't pay no matter how many invoice/reminders that you send them. Be Patient and wait the four days and then cancel the order due to non payment. 

[inhawaii]

The rule is 4 days ... unless you're in a hurry. Then 1 day should be enough.

[soh.maryl]

So eBay has no idea that there are buyers who are not glued to their computers 24/7?

I always pay immediately, but that's what works for me, not necessarily for other buyers with busy lives.

Are you saying that you have to open UPI cases on 50% of your buyers? 

[eburtonlab]

I require immediate payment for everything. If I make a offer to a watcher and they accept, I have found that 50% don't pay no matter how many invoice/reminders that you send them.

You can avoid many nonpayment situations by listing for a fixed price and requiring immediate payment, and by not accepting offers. If you receive an offer you want to accept, instead lower your buy it now price to the offer amount to maintain your immediate payment requirement.

I was under the impression that if a seller made an offer to a watcher for an immediate payment listing that the buyer had to complete payment in order to formally accept the offer, and that the item remained listed otherwise. But if you say that a buyer can accept the offer to end the listing and not pay, then you should stop making those offers and just lower your buy it now price instead to avoid nonpayment situations. This may not work for multiple quantity listings that you do not want to sell all at the lower price, however.

[dhbookds]

was under the impression that if a seller made an offer to a watcher for an immediate payment listing that the buyer had to complete payment in order to formally accept the offer, and that the item remained listed otherwise.

@eburtonlab 

There was a test that worked that way, I believe............but not universal and, as far as I know, it's not still on going.....I have "hope" it may be in use after the lst of the year....but no real basis for that hope, except they finally did do the test. 

[fashunu4eeuh]

Ebay is not the ideal place to sell something fast.

Ebay allows four days for buyers to pay, so that is the norm. There is no way to rush this process.

This is a very busy time of year for many. While paying immediately would be best, it is not always realistic for an eBay transaction where the buyer is likely aware they have four days  to pay. 

Give your buyer at least a couple of days to pay. Even if you do cancel and relist, there is no guarantee you will make a quick sale.

BTW, it is not a good idea to cancel. Seller-initiated transaction cancellations are a mortal sin on eBay. Doing so with the OOS reason will earn you a defect on your account. Too many defects downgrade your standing on eBay. You would then be penalized with an additional 5% on Final Value fees.

[m60driver]

Stop letting your panties get twisted up in a bunch over this.  Many buyers take a day or two to arrange payments.  Not everyone keeps funds in their PayPal or other online accounts.

And I daresay, you should not be selling $400 items.  Consider yourself lucky if that is the item in question and the buyer has not yet paid because you are likely to be the victim of a scam.

[blue.bird-official]

Send an invoice.😉

[7606dennis]

No.  You accepted the offer and eBay has allowed the buyer 4 days before the transaction can be canceled for non-payment.  You have no legitimate reason to cancel before then.

If you want immediate payment for purchases in the future, I recommend using the IPR option and not accepting offers.

[albertabrightalberta]

@flintthedad 

Good grief! You've relisted already!  

[jhr-4800]

I feel your pain.  I only have Buy It Now Prices on all of my items.  Any way, I listed a Camera for sale about 3 weeks or so.  And so far, I have had 1 non payer, after I send a "Better Offer".  Right now, I have another one that accepted my "Best Offer", but without making a payment.  

In my case, I go ahead and send the following message, "I can only hold this item for 48 hours for non payment, if payment is not received within this time frame, it will be relisted." 

I don't cancel the sale, but wait for the 4 days to be over.  But in the mean time, I repost the item for sale within 48 hours, but at a higher price.  If non payer, makes the payment, I go ahead and "End Listing".  

Some time ago, I had a buyer that accepted a "Best Offer" on a item, and had not paid within about 2 days, I got tired of waiting, and reposted.  Couple of hours after I had reposted the item, non payer paid for the item.  Most likely non payer, saw that I reposted the item and was afraid that she might not get the item at a lower price from some one else. 

[luckythewinner]

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@flintthedad wrote:

I understand that it says we need to wait 4 days but is there any way around this. I really wanted to sell this item quickly and the buyer isn’t responding. It was an offer that I countered with, which they accepted but have not paid nor responded to any messages. Would it be possible to just cancel and put out of stock and just relist?? Thanks

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It might be technically possible to put "out of stock" and relist, but you would be lying and you would take a damaging defect and open yourself up to negative feedback. 

In the future - instead of accepting or countering an offer, just lower the price and tell the buyer he needs to be quick about it before someone else gets it.