hi all good seller,
Please be careful with the fraud. We sold the porcelain set and it is from our family. We post " look like new" because we used two times and put in storage for many years. It is a rare set and we sold only half of market price. When receiving items, a buyer bought it and claimed that the posting not same as description because plates have gold loss not look like new. We asked for proving pictures and be provided with 4 plates and two cups that have gold loss. Then this buyer asked us to refund $200, almost half of selling price. Then even worse, the buyer made up story about more than half of the set have gold loss. We knew the set very well and in details. We pulled out the set and packed one by one when we ship. We took a picture of them and even felt bad when we sold them. We knew the set in details and have all pictures of a set in file. We disagreed about asking refund of $200 as we told the buyer and told the buyer that we accepted the returning items, and provided the returning shipping label and waiting for items back. However, the buyer still does not want to return and kept insisting that not in description. Within that afternoon ( the same day that buyer opened the case and we accepted the returning and providing shipping label), the case is closed and the next day, we received an email to inform that ebay refunded the money for that customer. How can eBay allow these fraud buyers? If so, eBay encourages them to buy rare items from others and just do that for free? Even seller accepts a returning and they still do not want to return and still keep them for free money... How can this buyer can get free money with the value set in hand even without passing the limited time for the resolving case, and even we resolve the case right away when we smell the fraud from this buyer????
