cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Buyer asking for delay in shipment

I have a repeat buyer that is going away from 12/17/23 to 12/30/23.  Buyer has asked I not ship item (s) until 12/30.  How do I fulfill the wishes of the buyer and not get notice from Ebay that I am late in shipping the items out?  

Message 1 of 52
latest reply
51 REPLIES 51

Re: Buyer asking for delay in shipment

Thanks for your input

Message 46 of 52
latest reply

Re: Buyer asking for delay in shipment

Thank you for your input.

Message 47 of 52
latest reply

Re: Buyer asking for delay in shipment

I reply this way to such a request: "I'm sorry... I have a commitment to Ebay to ship out within (handling time). Please feel free to do a free mail hold through your local post office. They will hold your mail for you for free until you return"

Message 48 of 52
latest reply

Re: Buyer asking for delay in shipment

I had someone do this to me too. I just advised it has to be shipped by X date per eBay's guidelines if that date does not work we can cancel the transaction and they can repurchase when they are able to receive it. I then would relist it and let them know that if it sells in the mean time sorry but you can not prevent it.  

 

In my case they were suddenly ok with having it shipped right then. 

 

 

Message 49 of 52
latest reply

Re: Buyer asking for delay in shipment

Ha!  Interesting.   Thanks for your input

Message 50 of 52
latest reply

Re: Buyer asking for delay in shipment

I don't think so but thanks for suggestion

Message 51 of 52
latest reply

Re: Buyer asking for delay in shipment

If the buyer is going away, wouldn't they put a hold on their mail at the post office?

 

If you decide to ship, ship with signature required. 

 

Don't get caught up in a claim of 'item not received' case. 

 

 

 

 

Message 52 of 52
latest reply