12-17-2023 03:04 PM
I have a repeat buyer that is going away from 12/17/23 to 12/30/23. Buyer has asked I not ship item (s) until 12/30. How do I fulfill the wishes of the buyer and not get notice from Ebay that I am late in shipping the items out?
12-19-2023 03:29 AM
Thanks for your input
12-19-2023 03:29 AM
Thank you for your input.
12-19-2023 05:14 AM
I reply this way to such a request: "I'm sorry... I have a commitment to Ebay to ship out within (handling time). Please feel free to do a free mail hold through your local post office. They will hold your mail for you for free until you return"
12-19-2023 06:21 AM
I had someone do this to me too. I just advised it has to be shipped by X date per eBay's guidelines if that date does not work we can cancel the transaction and they can repurchase when they are able to receive it. I then would relist it and let them know that if it sells in the mean time sorry but you can not prevent it.
In my case they were suddenly ok with having it shipped right then.
12-21-2023 09:49 AM
Ha! Interesting. Thanks for your input
12-21-2023 09:50 AM
I don't think so but thanks for suggestion
12-21-2023 10:08 AM
If the buyer is going away, wouldn't they put a hold on their mail at the post office?
If you decide to ship, ship with signature required.
Don't get caught up in a claim of 'item not received' case.