Buyer admits buying wrong part and I don't accept returns. How can this go?

[braus3449]

Listed a throttle body and in the title I wrote 2012-19 Fiat 500 Abarth. Buyer says the electrical connector is different and doesn't plug into it. 

He sent me this polite message,  don’t think it came from a fait 500 abarth as the one you sent me has a different plug connector than mine. It should be a 2 row 6 pin connector and yours was a 1 row 6 pin connector. What can we do? Do you have a different one or should I return it? Thanks xxx 

So already he's fishing for a return. So then I ask him, what car is this for? He says 2011 Fiat 500 Abarth. Well  DUH! A 2011 isn't the same as the 2012-19 I sold. I was more polite of course. I'm not a junkyard so don't have another to send him. How do you think this will go down. Ebay messages clearly show he has a 2011 which I was not selling.

[simply-the-best-for-you]

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@mam98031 wrote:

IDK, I never tried it.  But I've done returns without claims being filed many times.

Another thing I was told a long time ago by Trinton I believe it was.  If you are giving a 80% or more refund, Ebay will auto refund fees.  But I honestly have never tested it.

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Thanks @mam98031  I better go look LOL.  Maybe it happened & I didn't even know it 😃

[mam98031]

Let me know what you find out.

[simply-the-best-for-you]

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@mam98031 wrote:

Let me know what you find out.

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@mam98031  I just checked & it was NOT credited, even though it was all but shipping.   I tried to select cancel, but doing that wants me to refund her shipping, which I'm not going to do, so I guess I'll either call Ebay or just forget about it.   While I was in there, I did see a weird tx though, I'm going to start my own thread on that.  

[mam98031]

Good idea, thank you.

[docl3122]

I accidently bought 2 parts out of ignorace! Stuff happens. ?. 

[rugerskick]

Point out the error, calmly like you did hear, and state based on what he has previously written to you, its clear he mistakenly ordered a part that does not fit his vehicle.  Its up to buyers to make sure they order the proper parts for their own vehicles.

[rugerskick]

Please stop gaslighting the original poster.  You know thats not what is being discussed here as everyone is well aware inads are not the same as not accepting remorse returns.

[rugerskick]

Yes but in this case there is evidence that if the buyer forces an inad, that hes abusing the MBG and filing a false INAD, which case ebay will most likely side with the seller.  They have the emails where the buyer clearly has admitted not buying the correct part for his vehicle.  Any inad filed will be a lie and an abuse of the MBG.  The seller can also then, for what its worth, report the buyer for abusing the inad system.

[rugerskick]

See this would also be evidence of a lie.  If it was really broken in the first place his first correspondence about a problem wouldn't be it doesn't look like it fits my vehicle, it would be that it arrived broken.  If something really arrives broken, thats what a buyer will be upset about and mention above anything else.

[albertabrightalberta]

21 month old thread! I'm sure the OP has been resolved since March 2022. 

[kh-stanley1]

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

Thank you for understanding.