Buyer From China

[snoopdad40]

I do not ship international, so why are buyers that reside in China, but use a U.S. address allowed to bid on my items.  Can I cancel their bid and give the runner up (Who lives in the U.S.) a second chance offer?

[inhawaii]

What if I was born in China but now reside in Huntsville Alabama? You would be shipping to Huntsville Alabama. Would that be ok?

[soh.maryl]

As others have remarked, you would not be shipping internationally.  And your responsibility ends when the item arrives at the address of the freight forwarder.  It would be just like shipping to a buyer in Oregon or Delaware or wherever in the US.

So, given that information, why do you want to cancel that sale? 

[realtypro8885]

Hi Rockstar,

Thank you for your help with my question--first time seller 🙂

What is MBG and what is NAD?  

My listing says "no returns" do I still have to provide a shipping label to the buyer? 

[dbfolks166mt]

In a situation where a buyer utilizes a third-party forwarder:

- Buyer loses MBG eligibility for INR claims once delivery to the forwarder address is confirmed.

- Buyers can still file MBG claims for NAD (excluding damage in transit).

- Seller must provide a shipping label to the buyer the label is valid fro a return from the FORWARDERS location, the buyer has to get it there to use the label or they have to ship it on their dime and send from whatever country they are from (of course with full tracking).

In most situations this means you don't get returns, INR claims are an easy win.

     All the above references are to eBay's policy and realize that INR's are generally easy wins for the seller. However, all of the above becomes irrelevant with a NAD when the buyer goes through their CC company and files a chargeback. In some cases this includes INR depending on the CC company. Some will utilize the FF as delivery confirmation others will stipulate delivery is required to the buyers address that is associated with the CC. There is no standard across the CC companies. The merchant copy of the Master Card chargeback guide is over 700 pages. 

[realtypro8885]

All of your messages shows clearly even if a "buyer from China" with a U.S address you still won't sell to that buyer but rather sell cheaper to a NON China buyer, is clear discrimination and racist practice.  I hope this buyer find all your texts and forward to Ebay because these texts are proof you just don't want to sell to a Chinese buyer, no matter they have a U.S shipping address, which is no different than any "buyer from the U.S" and I hope eBay ban you for your racist practice.

You should put it in the listing:  "WILL NOT SELL TO BUYER FROM CHINA."

[ckimodog]

@realtypro8885 

MBG-Money back Guarantee

NAD-Not as described.  

Probably a good idea to familiarize yourself with these features & terms as you learn to sell.  Good luck. 

[dbfolks166mt]

What if I was born in China but now reside in Huntsville Alabama? You would be shipping to Huntsville Alabama. Would that be ok?

     Reminds me of the Cheech & Chong song "Born In East LA" which I now have stuck in my head. 

[realtypro8885]

Thank you!  I'm learning so much after I post my question as a first time seller!  Thank you all because now I learn all the mistakes NOT to make from my next listing!  🙂

[dbfolks166mt]

As others have remarked, you would not be shipping internationally.  And your responsibility ends when the item arrives at the address of the freight forwarder.  It would be just like shipping to a buyer in Oregon or Delaware or wherever in the US.

So, given that information, why do you want to cancel that sale? 

     Based on the limited information OP provided it is likely this is going through a FF but it is also possible that the buyer just happens to have an account that is registered in China but the buyer is actually living in the US either temporarily or permanently. The buyer could also actually be living in China but sending items to friends or family living in the US.  The same would apply for US registered users who happen to be stationed or living overseas that have an international shipping address. 

     If the item is going through a FF the sellers responsibility may or may not end once the item is delivered to the FF, that is based on eBay's policy which means nothing in the face of a CC chargeback.

[albertabrightalberta]

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@snoopdad40 wrote:

Because I'd want to? Why else would I ask? Isnt it my prerogative ?

---

Sure you can cancel but if you do it more than once or twice, the dings on your accounts will end your ebay selling career. 

[allthingssurplus]

 eBay will charge the Seller International fee if the Buyer is based in China.

[buyselljack2016]

Restricting shipping to "no international" does not make one a "racist".

[jamiesbodega]

I understand your concern about the complexities of international shipping and the use of U.S. addresses by buyers residing in China. eBay's global platform allows buyers from different countries to participate, which can sometimes lead to situations like the one you're experiencing.

Regarding your policy of not shipping internationally, it's important to note that as long as the buyer uses a U.S. address (such as a freight forwarder or a relative's address), this is considered a domestic transaction under eBay's policies. These buyers might be using these addresses to simplify the shipping process or to comply with your domestic shipping only policy.

If you're uncomfortable with this arrangement, you could specify in your listings that you reserve the right to cancel bids from buyers who do not reside in the U.S., even if they provide a U.S. shipping address. However, it's crucial to communicate this clearly in your item listings to avoid misunderstandings.

Before cancelling any bids, it would be wise to contact eBay customer support for guidance to ensure that your actions are in compliance with their policies. Cancelling bids can sometimes lead to negative feedback or other complications, so it's best to proceed with caution.

Ultimately, it's about finding a balance that works for you as a seller, while respecting eBay's diverse, global user base. Remember, eBay is a platform that thrives on inclusivity and diversity, and part of the challenge and opportunity of selling here is navigating these varied customer bases.

I hope this helps you in resolving your concerns effectively and fairly.

Jamie

[buyselljack2016]

Recent posts by eBay "blue" indicates somewhat of a reversal on the idea of suggesting "problem with buyer address" as a reason for cancelling.  Was suggested in the past but appears that it is no longer the proper route to take.

[snoopdad40]

Thank you very much for your reply.  This is precisely what concerns me.  There's just that feeling that allowing this sale is going to come back to bite me in the aspercreme.  It feels shady.  As of this morning, the buyer has paid, but in the event this transaction goes south, ill be back, Mark my word.  Thanks again for your time and know it's very much appreciated.