11-10-2022 08:58 AM
trying to edit a listing of an item I'm selling, but when I try to post, this error message comes up:
"We’ve noticed that you have been selling more on eBay. We want to ensure you continue to increase your sales successfully. Before listing any additional items on eBay, please contact us to discuss your selling plans and goals.
Please click here to acquire the phone number and PIN to directly contact eBay customer service and speak with a representative.
Note: To acquire a PIN you must be logged into your account.
{e138652-1210878x}"
When I click the link to get the pin code/number, I get taken to the general Ebay help page
11-12-2022 01:14 PM
That is a new message to me. I've seen lots of emails from Ebay, but never one like that. I hope you have not click on the link or put in the Pin number yet.
Let me get someone from Ebay to look at this for you. It may not be until Monday, but they will look.
In the meantime try increasing your selling limit and see if that helps.
When a seller desires to increase their selling limits, they are allowed to request an increase once every 30 days. Mark your calendar and every 30 days request an increase until you have your selling limit well above anything you think you will ever need. Below is a link to where you can go to ask for a selling limit increase. It is the third option in the link below.
https://www.ebay.com/sellerhelp/sl
11-12-2022 02:22 PM
You are in the UK........this is the US board, probably be best to ask on the UK site as rules may be different.......
11-14-2022 06:33 AM
@Anonymous wrote:
trying to edit a listing of an item I'm selling, but when I try to post, this error message comes up:
"We’ve noticed that you have been selling more on eBay. We want to ensure you continue to increase your sales successfully. Before listing any additional items on eBay, please contact us to discuss your selling plans and goals.
Please click here to acquire the phone number and PIN to directly contact eBay customer service and speak with a representative.
Note: To acquire a PIN you must be logged into your account.
{e138652-1210878x}"
When I click the link to get the pin code/number, I get taken to the general Ebay help page
Good morning @Anonymous, and thanks for the tag @mam98031. This is a legitimate email generated by us, so I would recommend reaching out to the UK team via the instructions within the email for further assistance.