@Anonymous wrote:
@dtexley3wrote:
tyler@ebay @Anonymous
Just tried to bulk edit 500 listings to update my handling time and it wanted to charge me $50. NO THANKS. Please get this fixed ASAP. And don't tell me I can call CS to get the charges removed if necessary, I don't have time to sit on the phone and discuss this with CS when it's a systems error.
Hi @dtexley3, our tech teams are working on fixing this display issue but I wanted to reassure you that these fees are not being applied to your invoice. We've checked the examples we've been provided and run testing on our end and this is only a cosmetic issue. I definitely understand how frustrating this can be, but you are welcome to list/relist as normal knowing that fees are not being assessed incorrectly.
You might want to have your teams recheck things because I have read that some are in fact getting charged on their invoices for it and have had to contact CS to attempt to get them removed. I also got that listing charge displayed and found that when I went ahead and went through with them that the number of remaining listings for the month had decreased by the same number of revisions i had made. So in effect I was charged for it by removing the number of listings I had remaining for the month from my store allocation. I did not bother calling in because it was not worth my time and effort for 3 listings that i knew I was not going to need that month.
But this "known glitch" is sometimes costing sellers their money and if nothing else their time having to double check that they are not being charged for it rather than being able to spend that time sourcing or listing product for sale. That is the most frustrating part of the entire situation, since it does not appear to be costing Ebay any money it is not a top priority fix as us wasting our time does not appear to matter to Ebay.
