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Autopay in 7 days?!

What is this crap? Just sold an item and it says:

 

Autopay at Jan 17 7:00pm PST
 
Buyer wants to shop more
They may check out early

 

I have to wait 7 days for eBay to process their payment? That is awful. 

Message 1 of 46
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45 REPLIES 45

Autopay in 7 days?!

For the first one I got, I  was out of town the next week so there was no way to meet the handling time.  Luckily the buyer paid right away.  The next ones they never bought more items.  And the last one I had the buyer's payment failed so I had to wait a few more days for payment.  I would be a fan if buyer bought more from me, but so far I only struck out.

Message 31 of 46
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Autopay in 7 days?!

@bhu8*uhb 

 

I get it from your post that you don't like it, but this option has been asked for by many sellers.  While it may not be something useful to you, it is to many other sellers.

 

You can get it to go away if you remove any Combined shipping rules or Business policies you have set up.  If you don't offer combined shipping, buyers don't have 7 days to pay on your auctions.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999

"I can explain it to you, but I can't understand it for you." Quote from Edward I Koch

Message 32 of 46
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Autopay in 7 days?!

Sellers have always been able to combine ship manually without resort to adding a full week to the process. All it took was for a buyer to message -- can I pay after another item ends? -- and I was always amenable. Regardless of your unsubstantiated opinion that lots of people wanted this, actual business practices should be left to sellers as to whether to opt in, rather than authoritarian practices forcing people into practices that were never part of the original contract of adhesion. BTW, I looked at all my eBay emails, messages, and seller updates going back to January and there was NOTHING announcing this involuntary change.

Message 33 of 46
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Autopay in 7 days?!

Oh-so I did not miss a message.  It did happen at the most inconvenient time - the week before a week long vacation!

Message 34 of 46
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Autopay in 7 days?!

This is a TERRIBLE policy.  Combined with the new 2 days after delivery (released payment) here is what a sale looks like (with authentication)

 

1. 7 day listing --- Clock Counter (to payment): 7 days 

2. Item sells, autopay in 7 days --- Clock Counter: 14 days 

3. Item packaged shipped (to authenticator) --- Clock Counter 17 days 

4. Authentication on average taking 5 business days from delivery  --- Clock Counter 24 days 

5. Shipment from Authenticator --- Clock Counter 27 days 

6. Payment to seller 2 days after delivery --- Clock Counter 29 days (from listing to payment!!!!!!!!!!!)

 

This is insanity and wreaks of people in power changing things to justify their existence only to wreck them further.

Message 35 of 46
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Autopay in 7 days?!

@taydawg7 

 

I'm not sure I understand your timeline.  It appears you are starting the clock the day you post the Auction.  That really isn't correct.  The clock on payments start when the Auction ends if there is a bidder.  So your timeline looks worse than it actually is.  You can't start the payment time the day you post the Auction unless you run a 1 day auction.

 


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999

"I can explain it to you, but I can't understand it for you." Quote from Edward I Koch

Message 36 of 46
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Autopay in 7 days?!

its pretty simply actually. 

 

This is just time from listing an auction --> cash (vs. selling off platform direct).  

 

The reality is an auction now will take 30 days to convert to cash in pocket (from listing).  Previously, this timeline would be ~10 days (3x longer now)

Message 37 of 46
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Autopay in 7 days?!


@taydawg7 wrote:

its pretty simply actually. 

 

This is just time from listing an auction --> cash (vs. selling off platform direct).  

 

The reality is an auction now will take 30 days to convert to cash in pocket (from listing).  Previously, this timeline would be ~10 days (3x longer now)


I disagree.  If it is taking you that long, there is a problem.

 

Why are your funds being held?


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999

"I can explain it to you, but I can't understand it for you." Quote from Edward I Koch

Message 38 of 46
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Autopay in 7 days?!

funds are held (new policy) until 2 days after delivery of item.  this is a new ebay policy on certain categories.  Its a nightmare.

Message 39 of 46
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Autopay in 7 days?!


@taydawg7 wrote:

funds are held (new policy) until 2 days after delivery of item.  this is a new ebay policy on certain categories.  Its a nightmare.


@taydawg7 

 

Do you have a link to that announcement or policy?  I clearly need to update myself.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999

"I can explain it to you, but I can't understand it for you." Quote from Edward I Koch

Message 40 of 46
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Autopay in 7 days?!


@taydawg7 wrote:

funds are held (new policy) until 2 days after delivery of item.  this is a new ebay policy on certain categories.  Its a nightmare.


It’s not really that new of a policy. More sellers have been reporting they meet the criteria to have their funds held until after delivery, though, and the criteria is not published anywhere (intentionally), so it can be confusing.

 

 Just to clarify: the policy that results in funds being held until after successful delivery applies to all sellers, but not all sellers will have those holds, because that only happens when certain criteria are met. 

jonathanbrightlight Volunteer Community Mentor
Posting ID

Message 41 of 46
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Autopay in 7 days?!

It is likely the policy on payment holds.  Not new but possibly new to you.  In part it reads:

 

We may place a transaction hold on funds depending on your seller status, changes to your account status, or other factors we use to help ensure a safe marketplace in all categories, regardless of whether the transaction is covered by our eBay Money Back Guarantee or not:

  • New or infrequent sellers will experience transaction holds while learning best selling practices, becoming established, and building a strong selling history on eBay. New sellers typically receive their funds within 30 days, although sometimes it may be longer
  • Previously restricted or suspended sellers will experience transaction holds for the 30 days after the restriction or suspension is lifted, while we confirm that the items have been successfully delivered
  • High priced items may lead to transaction holds for up to 30 days to help us ensure that buyers don't have any issues with the order
  • Unusual selling patterns may lead to transaction holds where funds are released 3 days after delivery confirmation or 30 days after the order is placed
  • The authentication process may lead to transaction holds for up to 30 days until the authenticity of items sold with eBay’s Authenticity Guarantee can be confirmed

https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816

 

 


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999

"I can explain it to you, but I can't understand it for you." Quote from Edward I Koch

Message 42 of 46
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Autopay in 7 days?!

Im not buying any of those bullets. 

 

I have a pristine selling history, though the buying side may paint a different picture.  I just ran analysis on a recent sale and will be 6 weeks before an auction close is converted to cash in account per ebay estimate.  Impossible to use the platform, will have be forced to take sales direct on IG and from ebay's platform. 

Message 43 of 46
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Autopay in 7 days?!

OK, well they are the rules.  I wish you the best of luck.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999

"I can explain it to you, but I can't understand it for you." Quote from Edward I Koch

Message 44 of 46
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Autopay in 7 days?!

Honest feedback,  you arent/werent very helpful. 

 

Your responses are practically copy/paste and wreak of post envy.  

Message 45 of 46
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