Autopay in 7 days?!

[treasuredfinds2019]

What is this crap? Just sold an item and it says:

Autopay at Jan 17 7:00pm PST

Buyer wants to shop more

They may check out early

I have to wait 7 days for eBay to process their payment? That is awful. 

[mam98031]

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@thegoodgoodstuff wrote:

you arent helpful, just came here to yap at people and provide no help, thanks  

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I must have really left an impression on you since this is the first time you have ever posted in the Community.  

Something to keep in mind is that because you don't agree with another poster does not mean they are wrong or have given bad information.  It only means you don't agree with them.  Nothing more.  And you are 100% entitled to your view point.

Now if you have a specific question or concern @thegoodgoodstuff let us know and someone here may be able to provide you with some useful info.

[smilies]

I have recently also become a victim of the 7 day autopay debacle. Been a member of ebay since the 90's and have to say this one of the more ill thought out rules they have come up with. 80% of my selling are auctions. When they end, I want to be paid, and always ship promptly,  and in my listing indicate that I will be happy to combine items to save on high shipping cost. Has anyone put any thought into what happens as I patiently wait for payment I have to go out of town, or just away from home until the buyer finally decides to pay and I am unable to get the item out in a timely manner? Bad feedback which I had no control over. I don't need to have a bunch ot sold items sitting around in the corner hoping day after day that they will get paid. I just had another dozen or so items I was going to list, but will wait until some resolution is reached in favor of ebays sellers so they can be paid promptly as they have in the past.

[mam98031]

@smilies 

"I have recently also become a victim of the 7 day autopay debacle. "  I have no idea why you are a "victim" or that this is a "debacle".

It is an option that you can CHOOSE to use on your Auctions or you can CHOOSE not to use.  It is important to pay attention to emails from Ebay announcing changes and updates.  Ignoring their emails can cause you to experience something you don't like nor understand.  

While you don't feel this OPTION is right for you, for many Auction sellers it is terrific.  It allows them to sell more item.

https://community.ebay.com/t5/Announcements/Exciting-News-for-Auction-Sellers-Who-Offer-Combined-Shi...

I know it is easier to just blame Ebay, but this is within your control.  I hope you get it all worked out so it will work the best for you.  I wish you the best.

[thrift_store_guy]

I’ve just found out about this. Have been doing mainly BIN for months until I did 1 auction and received this notification. 

I personally offer free shipping on every listing so the whole shipping charges and all that jazz doesn’t apply. I do a lot of trading cards markets are crazy especially on newly released sets. A week later the card can go from $250 to $40 why wouldn’t someone just buy the $40 one and cancel the original sale? I understand there are some valid points but there are also valid points on the seller side. Think I’ll stick with BIN it’s been going fine for months lol. Maybe this works for some but I’m a little guy working out of my small shop when an item is sold I’m ready for it to be sent out and the funds available to purchase more inventory. That’s just how I do things though everyone has their own setup. 

[smilies]

I must admit that I do not take time to read new news enough from ebay and in this case it did catch me unaware of this new offering.  The post from mam98031 has a hot link that should allow to opt out of this experiment.  That said, it doesn't give the option to just opt out,  it shows a flat shipping rule, a promotional shipping rule,  and a calculated shipping rule if I am in the correct place. I clicked on do not offer under flat shipping rule and we will see if stops autopay buyers. What is also frustrating is that when this first happened to me, I called ebay and after two different discussions was told that there was no way to opt out. Many thanks to those responding to my concerns.

[a_happyhoarder]

Just a follow up note!

NO ONE who used the 7 days "To Shop" bought anything else from me. I just had to wait a week to be paid. 

[ittybitnot]

NO ONE who used the 7 days "To Shop" bought anything else from me.

@a_happyhoarder 

Couple of questions.  Were the buyers eventually auto-billed, or did they pay before the time was up? 

Are you going to turn off what is causing this so you can set your own days for payment?  With a quick glance, it appears you turned off the defaults eBay gave you that were causing this and put you back in charge: 

https://www.ebay.com/bmgt/buyerrequirements

Buyer Rules:

*Require buyers to provide a payment method before they place a bid.

*Require buyers to provide a payment method before they make an offer.

Click submit or save.

[a_happyhoarder]

I believe it went through autopay.

i turned it off but then had two nonpayments over the next couple of weeks. 
So, I turned it back on but I haven’t had any 7 day “shoppers” since. 

[4yorpleasurechest]

I agree with you; this is ridiculous.  I had auctions over a 2 day period and had to wait 5 days after they ended before I received payment, even after I sent the invoice.  I'm at the point of just returning  the buyer's payment and blocking them.  Hey Ebay...reduce the Auto Pay period to 3 or 4 days

[tartdeco]

"It is an option that you can CHOOSE to use on your Auctions or you can CHOOSE not to use. It is important to pay attention to emails from Ebay announcing changes and updates. Ignoring their emails can cause you to experience something you don't like nor understand. "

eBay did not send an email announcing this change, at least not to everyone.  I never received one.  Just like the automatic opting in all sellers to the Buyer Rules requiring a payment method before a bid or offer.  No notice was sent.  Most of us only found out the hard way.  eBay communication of changes is far less than open and universal.

"I know it is easier to just blame Ebay, but this is within your control."

Actually, it is NOT a choice for the seller.  My Buyer Rules are set NOT to "Require buyers to provide a payment method before they place a bid" (unchecked).  Yet I just had this happen to me as well. I have no similar auctions ending in 7 days, and now the buyer automatically gets a 7 day grace period to pay, instead of the usual 4.  I do allow buyers to request combined shipping, and when I send a combined invoice it has a 3 day payment window on it per the settings.  Now, even though I have invoiced the buyer, the 3 day payment window on the combined invoice has been automatically overidden by eBay to be 7 days.  I did not request nor authorize an extended payment window.  eBay has done this unilaterally, and there is no way to opt out so far as I can tell.  So now I don't get paid for 7 days, and still have to ship within the two day handling window after payment is made even if was planning on being on vacation or have some other conflict by then.  My only options seem to be to accept a 7 day payment window whether I like it or not, or stop allowing buyers to request combined shipping (which is what eBay really wants, because they make more money if every item has shipping paid separately).

"While you don't feel this OPTION is right for you, for many Auction sellers it is terrific."

Not disputing that some sellers think it's terrific.  But for those of us for whom this NON-OPTIONAL change is not terrific, there should be a way to opt out.  One size does not fit all.

[safan80]

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@ittybitnot  you are always on the ball. Ebay's slogan should be: "We find new ways to make you want to go to Amzn."

@ittybitnot wrote:

@treasuredfinds2019 

Yes, you do retain the "buyer rules" that require a buyer to put up a payment source in order to place a bid.  While this used to ensure auto-payment at the listing end, eBay is rolling out a new feature that allows the buyer to select up to 7 days to pay.   Not everyone (seller or buyer) is enrolled in this yet.    

It seems to me that you may as well turn off the auto-pay feature and you can file the unpaid item cancellation after 4 days to hurry things along.  I believe you can remove yourself from this test by unchecking the preference that allows combined shipping as well:  

You can read the exciting news details here: 

https://community.ebay.com/t5/Announcements/Exciting-News-for-Auction-Sellers-Who-Offer-Combined-Shi...

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[mam98031]

@tartdeco 

I know that some members don't read emails sent out by Ebay.  But it is how Ebay communicates as well as doing Announcements in the Community here.

https://community.ebay.com/t5/Announcements/Exciting-News-for-Auction-Sellers-Who-Offer-Combined-Shi...

If you have not subscribed to the Announcement board, I would encourage you to do so.

On the right side of the screen there will be a place to click so you can Subscribe to these announcements.

https://community.ebay.com/t5/Announcements/bg-p/Announcements

If you offer Combined shipping in your Auctions, that gives the buyer an option to do the 7 days.  So you must have some Combined Shipping rule or Business policy set up.  I believe that is how that works.  I don't do Auctions at all anymore, so I can't test it.

[tartdeco]

eBay does NOT send out announcements to all members.  I have carefully checked, and never received an email about the Announcement you link.  Not in email, not sent to spam, not in eBay messaging, not anywhere.  Nor was the prior unilateral change to the Buyer Rules that unilaterally turned on the requirement for buyers to provide a payment method before bidding communicated through email.  Not ONE of the many sellers I have contacted about turning this off so I could bid without setting a default payment method for all transactions was aware this had been turned on without their buy-in, and also had not received any communication that it had been.  I do NOT have either a combined shipping rule or business policy set up.  Further, the "Accept Combined Payments" option on the Shipping Rules page described in the announcement link doesn't even exist as an option on the shipping rules page served to me, so clearly not all sellers get the same views and options.  I opted out of  “requiring buyers to provide a payment method before they place a bid” in my Buyer Management Settings as soon as I found out it had been turned on months ago, so according to the link to the announcement you keep posting, this shouldn't be affecting me in the first place.  But it is.

And then you admit you don't even list auctions, so you can't test it, but you feel compelled to chime in on how you "believe" it works.   Maybe you should stop posting as if you are an authority on what others are experiencing when clearly you don't have a clue.

[mam98031]

I apparently was not clear enough in my post.  Ebay does send out announcements at a minimum of once a month, called the Seller Update.  That does go to all sellers.

The announcement board here in the community is a way that Ebay also announces things and I gave you instructions so you could sign up to receive those announcement.

[bhu8*uhb]

The person at eBay who thought this up and implemented the policy should be fired. The brainchild of some summer intern not even old enough to drink? When you sell one of a kind items it means a potential buyer can bid and if there are no counter bids not worry about payment for two weeks. What sane auction house would allow such a thing?