Automatically enrolled in International shipping!

[mommaknows]

Just received an Ebay message.... I'm not sure if this is a good thing.

Any thoughts in this would be appreciated. 

[simply-the-best-for-you]

I love it.  I have never once seen that yellow highlight that @ebooksdiva  screen shotted, so not sure where that comes from, but you can tell from the address used.  The positives are great for most sellers.  But, if there is an issue at the border & your item cannot be delivered, it is NOT returned to you.  You have to be ok with that.  That said, I've been in since the beginning & was in GSP the program before it & I've never had an item not be allowed into a country.   The negatives are mainly to the buyer unless your biz model relies on a lot of international sales or a lot of sales to Canada b/c it's more expensive.  

The only negative I ever encountered was during the pandemic.  Items were taking 3-4 WEEKS to leave the center, but it was b/c of the complete chaos with International flights, it really wasn't eBay's fault.  I ❤️ my International buyers b/c I'm a culture nerd & love to learn a bit about where they are (they often ask questions before buying). 

ETA: just to be clear, I'm not insinuating that ebooks is not showing us something real, I'm just curious what screen she is seeing that on b/c we all navigate eBay differently. 

[ebooksdiva]

Every time I get a sale through eIS that note pops up. Maybe I'm special. 😬😆😜

[jonathanbrightlight]

Have you maybe not had any international sales in a while?  I see the same note as @ebooksdiva but it started maybe a year ago at most, possibly more recently, so it's possible you just haven't had the opportunity.  If that's not the case, I dunno why it wouldn't be showing that on your orders, just a thought.

[simply-the-best-for-you]

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@jonathanbrightlight wrote:

Have you maybe not had any international sales in a while?  I see the same note as @ebooksdiva but it started maybe a year ago at most, possibly more recently, so it's possible you just haven't had the opportunity.  If that's not the case, I dunno why it wouldn't be showing that on your orders, just a thought.

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@jonathanbrightlight  No, I have regular international sales.  What screen is being shown & what operating system?  On my PC, on the SH>Orders screen I have no such notification.  I just checked my phone, Android, which I never use & I do see that notification, but it doesn't have the yellow highlight.  On my phone, it's in the Selling>Sold section.  If that's the SH screen, it's just weird that we're seeing it differently. 

[ebooksdiva]

We're talking about eBay's International shipping program, eIS sales get the yellow note. Not regular international sales. 
On desktop Windows OS with Edge browser 

On iPad with Safari browser 

[fbusoni]

I could’ve sworn that that note is something that you, the seller, must add.

I wonder if eBay ‘s artificial intelligence saw that note under a couple of your international sales, and just started adding it on its own.  Sort of like an auto fill capability that we see on a iPhone.

[ebooksdiva]

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@fbusoni wrote:

I could’ve sworn that that note is something that you, the seller, must add.

I wonder if eBay ‘s artificial intelligence saw that note under a couple of your international sales, and just started adding it on its own.  Sort of like an auto fill capability that we see on a iPhone.

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I didn't add it. I never shipped internationally until I enrolled in eIS.

[slippinjimmy]

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@jonathanbrightlight wrote:

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@slippinjimmy wrote:

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@mommaknows wrote:

Are there any negatives to this? It seems advantageous to all sellers. So I'm wondering why "all" sellers are not part of this.

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Because it is NOT advantageous for BUYERS! There is one exception and that is they have the honor of overpaying for slow delivery for an item that no seller is willing or able to ship direct.

If I was to switch to EIS I estimate that I would lose about 50% of my International sales, possibly more. And for the sales I did make through EIS they would not be as profitable.

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I'm aware that it can be slower for buyers, but the second part doesn't make sense to me.  How would your sales be less profitable when you did make them, by going through eIS instead of shipping direct?  You don't have the international fee, and you don't pay fees on the full shipping amount, only the domestic shipping amount, so I'm confused about how it would ever work out worse for the seller.

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Because I can match or slightly undercut the EIS shipping charge AND have a substantial handling charge included.

For example, EIS charges the buyer $20 (+taxes), I charge $18 (+taxes) but the shipping only costs me $10, the difference minus eBay fees goes in my pocket not eBay.

The Seller Protection that EIS is great but I have no need of it, I don't get INR's and I don't get NAD claims (not never but so rarely that it's not a concern).

There are a lot of foreign buyers out there that simply will not buy anything if it's shipped EIS unless it is the absolutely only option available for something they desperately want.

[chapeau-noir]

I shipped internationally since I started selling online (?? 1999??) and it's really easy, no never bothered with GPS or whatever that other eBay program was, and even I started using eIS. I don't have much that international buyers want desperately, though. I keep meaning to take Canada out of that program and go back to shipping there myself, but haven't overhauled my listings yet as I have to figure out flat rate shipping. This thread will give me a kick in the butt, I guess.

[jonathanbrightlight]

I actually see it on the Awaiting Shipment page (and the other pages, it persists) in Seller Hub on both my desktop for work (Windows 11 using Firefox), my Mac laptop at home running an old OS and Chrome browser, and on my iPhone using the latest version of the app.  It shows up just like a manually added seller note or a customer note on an order, but below the order instead of above.  That is weird that it doesn't show for you!  I don't think there's a setting for it, but I'm curious now so I might dig into that!

[jonathanbrightlight]

@fbusoni  Nope, I never added one of those notes manually, and it shows up slightly differently than ones I do add manually.

[fbusoni]

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@jonathanbrightlight wrote:

@fbusoni  Nope, I never added one of those notes manually, and it shows up slightly differently than ones I do add manually.

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That is amazing... I will have to check my international sales now and see if I too have been honored by the presence of eBay's AI bots.  😊

[mam98031]

It is a wonderful program for sellers @mommaknows 

EIS is a great program. I encourage you to read about it and decide for yourself if it will work for you. It takes almost all the risk for international shipping off the sellers.

Feel free to come back and ask for advice on what to do.

https://www.ebay.com/help/selling/shipping-items/setting-shipping-options/ebay-international-shippin...

https://pages.ebay.com/internationalshippingprogram/seller/terms/

[simply-the-best-for-you]

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@ebooksdiva wrote:

We're talking about eBay's International shipping program, eIS sales get the yellow note. Not regular international sales. 
On desktop Windows OS with Edge browser 

On iPad with Safari browser 

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@ebooksdiva  Yes, I know.  All of my Int'l sales are EIS.  I don't get the yellow.  Different browser though.  Thank you, I'll look on Edge when I have some time & see if it's different there.   

[mommaknows]

@mam98031  I'm in...I figure if there is something that may sell internationally and I'm selling it then I'd be foolish not to open that door.  

Thank you for your support and information.