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sales in April

Did anyone other than me see a 40+% drop in sales in April? It was the worst month I have had in over 5 years.We sell Lego Duplo's and Barbie Clothes.

Has anyone noticed that the eBay Vegas authenticators are very aggressive with their quality inspections. They are rewording the description you wrote and flagging it giving the buyers a chance to cancel the sale. It’s been a constant issue with the ...

Resolved! eBay, please stop darkening photo backgrounds

@shipscript (and others interested in photo quality), This topic got considerable notice back in December, but quickly branched into other discussions. What I'm talking about is the uniform way that eBay post-processes images to darken the background...

Cannot complete the process to create a seller account

I'm fed up with dealing with ebay's useless virtual assistant for support, and while I finally was able to send an email to support, I thought I might (vent) post here too in case anyone has any tips or suggestions. TLDR: I'm an American expat living...

eBay AI Summaries In Facebook Marketplace Partner Listings Could Increase INAD Claims

I posted this in another thread about the eBay Facebook Marketplace partnership but figured it was important enough for its own post so sellers are aware - if your items are being cross-posted by eBay to Facebook Marketplace, the description may incl...

"We had a concern with a buyer’s account" Email after we shipped the item

Never had this happen. It's been so busy in-store and online that I come in early and pack all the overnight Ebay orders before my postal pickup. It has been earlier everyday since they are trying to get a head start for the day. I just come in and g...

Competitor has their web address in the About section on listing.....ebay rules violation?

Just a the title says. A competitor of mine has their web site address in the About section on their listings. It says, " This is an eBay branch store for our flagship store Bxxxxxxxx.com. " I thought putting external address was a no-no...? How does...

By providing AI generative tools, you are actively telling us to lie to our customers.

Leaving aside all the other moral issues with LLM AI, when you tell us to take photos of the things we're selling and use your AI to make new images or videos, that's basically lying to our customers. I'll have no part in that.You may or may not flag...

Shipping

When buyer pays shipping, can they choose whether to include tracking or not?

Resolved! Are impressions organic or manipulated?

I looked at a chart of the past few months with my impressions and what I see is shocking. I update my existing listings frequently. For the past 6 months I've been updating my listings using PL's and I've been setting the rate at .01% higher than th...

Resolved! Automatically enrolled in International shipping!

Just received an Ebay message.... I'm not sure if this is a good thing.Any thoughts in this would be appreciated.

Buyer Requesting Cancellation of Pre-Order item because they “Found it cheaper somewhere else”.

So I had an item listed that’s a preorder. Had it listed for a certain price with Best Offer. Buyer sends me an offer, I counter. He counters back, price was fair so I accept. 24hrs later the buyer wants to cancel stating “Found cheaper somewhere els...

How to add a core charge to an Ebay listing?

I rebuild automotive electrical components (starters, alternators, motors, generators, etc) and I would like to be able to add a core charge to the listing, but could not see how to do so. Any help on how to do that?Thanks! Seth L

Resolved! A week to pay for an auction buyer won?

Buyer won an auction on May 4th. I went to "Manage orders awaiting payment" on May 5th in order to send an invoice, I see this message next to the item: I sent the invoice anyway. Then the buyer messaged they wanted to pay on May 11th! I don't offer ...

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From today's Seller Check In: Video Upload from App

In his Breakout Session, Chuck Van Pelt said (at about the 8 or 9 minute point) that the ability to upload video to a listing is finally coming to the app. Unfortunately, he did not provide a timeline. I post this because I know people were asking ab...