The eBay Community

eBay Account Suspension

Dear eBay Support Team,I am writing to respectfully request a review of the recent suspension of my eBay account following the MC011 notice.

Seller did not refund shipping cost despite agreeing in Ebay message prior to purchase

I reached out to a seller and agreed to buy a larger number of their items in order to have favorable Ebay International shipping cost. We agreed in total shipping cost of $118.I asked the seller whether he can create a listing for me with that $118 ...

Assistance Needed: Decline in Sales Despite Active Campaigns

Hi,I’ve been selling comforter sets on eBay for the past few years and have been actively running both PPC and PPS campaigns. However, over the past several weeks, I’ve noticed a significant drop — or complete halt — in orders, despite the campaigns ...

Resolved! Listing preowned underwear

Hello: I want to list good preowned V. Secret underwear. I can't get past NEW but yet I see preowned underwear posts. Please help. Thank you in advance. Connie

Is there any seller protection for returns?

I am just after my first return in my several years of selling on eBay and the situation that happened is absurd. What happened:-We sell the buyer a 100% brand new and working product. We happen to be its manufacturer, so we have standard photo docum...

Send an offer

eBay very often suggests that I "send an offer" to interested buyers. Do you send offers?Do you think it's too aggressive?Do ou think it is positive?Or do you wait for a buyer to make an offer if you are selling BIN or Best Offer?----or do you not us...

Heads up for Handmade Barbie Jewelry - Mattel VeRO

I just wanted to post a heads up for people selling handcrafted Barbie Jewelry.... I received a VeRO notification this morning...."Brand names cannot be used in listings if the product isn’t manufactured by, or compatible with, that brand. You may us...

Can't change my password

It won't let me change my password says 'Something went wrong' been this way for months. They won't send me my code to fix it and trying a new account will say 'This email has already been registered'. It sucks this place is the monopoly for retro co...

Auction possbile bug

In an auction i lost, i see the winner user that bid 80 at 18.30 and than i bid 75 at 19.44?? How possible, and then i bid 80 at last without visual evidence that there was another one with 80.I would like to attach a screenshot but i don't have perm...