05-20-2015 04:25 PM
I don't mind a delay in delivery when there's a reason but when I emailed a seller twice in two days and got no response, I posted negative feedback.
So, my advice to all you sellers: Check your messages frequently and respond promptly when a buyer reports a problem.
If you already do that, fine.
This is addressed to those that don't and negative feedback might be the only way to get your attention.
05-21-2015 12:38 PM
05-21-2015 12:40 PM
Ya know before I read you second post I figured you were not that unreasonable.
Now, where did I put that BBL?
“Like crying wolf, if you keep looking for sympathy as a justification for your actions, you will someday be left standing alone when you really need help.”
― Criss Jami
05-21-2015 12:42 PM
I know this one.
2,546,390 Feedback received
They don't sell here anymore under this ID but they had the most feedback I'd ever seen.
05-21-2015 12:47 PM
There is a seller with almost 4.5 million
05-21-2015 12:49 PM
In the UK
05-21-2015 12:50 PM
@caboeyezed2013 wrote:In the UK
I have all my searches set to US only.
05-21-2015 12:51 PM
05-21-2015 12:55 PM
Certainly the only one i've seen with 1900 negs (didn't check neuts). Some wake ebay, please.
But their PERCENTAGE of positives to neutral/negs is still WELL within acceptable levels. They have a 99.5% positive rating.
“Like crying wolf, if you keep looking for sympathy as a justification for your actions, you will someday be left standing alone when you really need help.”
― Criss Jami
05-21-2015 01:00 PM
It stands to reason that the more sales you make the more things are going to go wrong.
This sellers PERCENTAGE of negatives is not out of line with their POSITIVES. While it is lower that most it is really not that bad.
If it were a low feedback seller with a 99.5 percent postive rating would you feel the same?
And we really don't know how many of these were deal with in a manner that resolved the situation.
Why would we as sellers want ebay to "do something about" a seller that has perfectly acceptable numbers?
“Like crying wolf, if you keep looking for sympathy as a justification for your actions, you will someday be left standing alone when you really need help.”
― Criss Jami
05-21-2015 01:00 PM
@password9019 wrote:
It is totally disgusting.
Ebay - in my view, ought to be ashamed of itself allowing a seller like this to be here. I don't care how many people got their item as promised - THOUSANDS AND THOUSANDS DID NOT!
On the other hand....compare that seller to a small time seller who has 100 fb this year and 2 negs.
If past performance is a predictor of future performance and I buy from that high volume seller, I have a 99.4% chance that everything will go fine.
On the other hand, if I buy from that small time seller, I have only got a 98% chance that everything will go fine.
My money's on the big time seller. The small time seller is too risky.
05-21-2015 01:00 PM
05-21-2015 01:01 PM
05-21-2015 01:03 PM
When all is said and done, this buyer knows the item has been shipped as promised and is on its way. I have no idea what he thinks the seller can do for him.
If it fails to arrive, he is protected.
Meanwhile, he knows the seller shipped and the item has tracking. At this early date, there was no reason either to neg the seller or to do a chargeback, in my opinion.
05-21-2015 01:09 PM
05-21-2015 01:11 PM