eBay

oz_in_ohio · ‎11-16-2018

I received a message via ebay and it seemed a bit suspicious...

Here is a copy and paste below of the part i am on about

Try an Ebay Store For FREE

" QUOTE

TERMS AND CONDITIONS
By invitation only

What is the Promotion?
Invited sellers (“Sellers”) who accept the offer and then sign up for a Monthly or Yearly eBay Store subscription, pursuant to the terms and conditions set forth herein, will receive a waived subscription fee (the “Promotional Rate”) for the first 2 months of the subscription start date (collectively referred to as “Promotion”).

*Source: eBay Q3 2017 Internal Data. 15% lift reflects conversion when moving from no returns to 30-day free returns. Individual results may vary. eBay does not guarantee that each seller will experience the same lift. Free returns: seller pays return shipping no matter the reason for return, with no restocking fee. UNQUOTE

So does that mean a buyer can purchase any item from a seller and if they already had a smashed up similar item that is not working, then the buyer is allowed to return that smashed up item to get a full refund and keep the good working item that the seller shipped to them????

Can someone inform me on how ebay can control the exact item is going to be returned??

I think that seems a bit unfair to all sellers and very one sided to the buyers.

Thank You

oz_in_ohio · ‎11-16-2018

I am sorry but you are wrong....In australia where i originally started ebay from ( hense my username ) i was asked to send to another party an auction and i helped the buyer out to save them added shipping costs.... You see it was a birthday gift. Then the original buyer turned around and said they never got it . Well of course they did not get it, the person that had the birthday got it but it was a loophole the buyer had found to screw the sellers. Goodness knows how many more sellers it was done to. Needless to say since then i have become really hard and will not bow down to any buyers requests where shipping to a different adress in their account is concerned. Not only did i lose my ebay listing and selling fees, i lost paypal fees, i lost the original item that cost me money, had to refund the money back , the shipping on the package and so on. I received a bad feedback and a strike so i do not believe you. This is what one receives when trying to make things easier for buyers on ebay. That buyer did not want it going to their adress listed in their ebay account as it was a present for a third party and ebay sided with the buyer. In Australia we have registration which is like USA's certification. It does hold up much strength like the USA tracking does.

Ebay said i was completely at fault and offered no protection so i put it all down to experience...

Have you ever heard of the old saying that goes like this???

Dont spit in the well as one day you may want to have a drink???

Well that buyer that totally ripped me off spat in the well and has left a very painfull scar in my heart towards people that request items to go to another adress. I feel they may be crooked and i will not comply with them. I even rang up ebay once and spoke to an operator andd he said that i must send to the exact adress in the buyers account or ebay will not cover the package shipped.

I guess it only takes 1 to make it hard for everone else.

Not only that but last week i had a small auction close and a buyer got a bargain. It was only a USA President coin. However the buyers adress in ebay and the one in paypal were completely different so i sent to the one in ebay.

As i am selling on the ebay site, it has to go to that adress there. If that was the wrong one, then that is the buyers problem as i am covered by ebay now.

All i say to you sellers out there.....be very very carful when shipping goods.

Regards OIO

ittybitnot · ‎11-16-2018

Hi @oz_in_ohio, I just wanted to clarify that we do offer protection for a sellers who ship to any address the buyer provides on eBay. This could be the address in the order details or one provided in member to member messaging. We can review this information and are able to cover the seller in the event of an item not received request being opened on eBay.

You should have CONTINUED TO CLAIFY that if the buyer files an INR with PayPal for a seller who grants the request of an after payment change request, and the seller complies, PayPal will not help the seller out. The said seller will be refunding from their proceeds.

We understand you cannot speak to PayPal policies, but leaving that part out is not doing justice to anyone and a disservice at the very least. What is going to happen with a seller who is in "managed payments" and is requested by the buyer to ship to another address and then files a dispute with their credit card?

I will also advise sellers that they may get the new "scam" request to ship to an alternate address via messages due to some heart wrenching emergency after payment has been made. The seller complies, buyer files with the Pal, and the seller is so done we can stick a fork in him.

Messages of the same sort are appearing in ebay messages that are not even from the "real" buyer requesting the change. Of course, the "report this message" tab has been removed, so there is nobody to tell. Newbies think they have some sort of protection here, when actually they don't.