mam98031 • Volunteer Community Member • Buyer/Seller since 1999
It appears that shortly it will be possible to leave 5 pictures when you leave feedback.
Buyers, of course, can already leave negative feedback for a seller. The pictures can simply reinforce that negativity,
BUT we all know that sellers can not leave negative feedback for a buyer so they try positive feedback with a negative comment. Usually does not work out well for the seller. Judging by the posts on these boards there are certainly buyers who various sellers believe deserve negative feedback. Scams, fraudulent returns, repeated bidders who never pay, etc. You know the ones.
The cynic in me says that there are those who will try to use the pictures to make a negative point. An upside down flag for example, a universal sign of distress. Picture of an empty box suggesting that is what the return turned into. A frowning emoji. Well you get the idea.
Going to be fun to watch. I wonder how many sellers will put their foot in it. 'Cause I've got to figure eBay will be monitoring it.
@movieman630 wrote:I personally think leaving negatives "exposed" for 12 months in our ratings is a little unfair. They should roll off quarterly. It provides NOTHING good to the platform leaving them up for 12 months. Or at least set up a program that they roll off monthly as long as you don't get another negative within that month. If you do, they all stay up for another month. This would weed out negatives from miserable people allowing good sellers to not be negatively impacted and keep them relevant for bad sellers who do get them every month, sometimes every week.
It is worse on Amazon. They are there forever.
Not all negatives are undeserved by the seller. Sometimes a seller works very hard to get that rating.
@toomuchstuffagain35 wrote:Apropos of this - ebay keeps hounding me to "finish setting up your store".
Why?
So you can wipe out all the hard work I put into it (again) the next time you decide to "upgrade the store experience"?
Thanks but no thanks.
I'm sorry that happened to you, but what does that have to do with pics on FB?
@ms.rodriguez* wrote:Why complicate feedback? I wondering if ebay sees it as an opportunity to get more sales. Example, I am so happy with my X that I post a photo of X and then one of you guys sees it and want to buy the same item. This might work on a newbie buyer but not one that has been here since 1998.
If that were to be the response to this change I would celebrate it. I just don't see that happening. But we sure can be hopeful.
@toomuchstuffagain35 wrote:Read the first line of the post I was responding to.
Pretty much any "innovation/enhancement/improvement" ebay has come up with over the last couple of years is as insane as what they're doing with FB.
Posters like to say that and ignore changes that benefited them because complaining on communities like this is the normality of online chatting in most forums.
EIS is a new program with lots of seller benefits. Shortening the window of time we can file on a buyer because they didn't pay and now we can simply file a cancellation and be done with it instead of waiting through a claims process. The addition of 12 more free photos on a listing. Etc.
Not everything is bad and we don't know that this one will be either. At least not yet. Don't get me wrong, I'm not a fan of this change but I'm willing to keep an open mind about it and see how it plays out.
Learning how to abuse the system is a two way street. Both buyers and sellers do it, it is not one sided.
It is hard to say how this will work out until they actually post the policy that will govern pics to FB and how the buying community responds to it.
That is because some see feedback as a level playing field and it isn't nor has it ever been. If you look around at similar sites to Ebay, they have done away with FB left for buyers a long time ago. I wish Ebay would go this direction too. Buyer FB serves no purpose other than it may make the buyer feel good. I personally don't think that is enough of a reason to keep it around. Clearly other sites felt and feel the same way.
@mybigsale wrote:I remember reading in the forums months ago someone posting eBay "inside info" that eBay was doing away with feedback, so I was surprised to hear eBay is adding pictures to feedback. I've been on eBay for over 20 years. I just roll with the eBay punches. Not much else that can be done.
Wow, I never read that. I've been fighting for a long time for Ebay to get rid of leaving FB for buyers. Most other sites like Ebay stopped doing it a long time ago.
Personally I don't think Ebay can get rid of FB for sellers. It is buyer's way to help judge if they want to do business with that seller.
We already have some sellers that don't really function above board, but get away with it. If there wasn't seller FB it would get a whole lot worse IMHO.
Why would Ebay end the MBG? Buyers need protections too?
