Relisting an item after it's too late to cancel original transaction

[venusspaceprobe]

I have a somewhat unique situation in which my auction's winning bidder asked me to defer requesting payment for a month because they are out of the country.  Well, fast forward a month, and they still haven't paid despite multiple reminders.  At this point, eBay won't let me cancel the transaction, or even open an Unpaid Item Case against the buyer because it's been past 32 days.  I have reported the buyer, but meanwhile how do I get the transaction fees back that eBay charged me?  Only then will I be satisfied re-listing the item.

[m60driver]

You should have never agreed to deferring payment that long, never.  You may have to reach out to Ebay for Business on Facebook to appeal.   And not getting your transaction fees back would be an inexpensive lesson learned.

[hartungcards]

If the buyer never paid, how exactly did you incur any transaction fees?

[penguins_dont_fly]

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@venusspaceprobe wrote:

I have a somewhat unique situation in which my auction's winning bidder asked me to defer requesting payment for a month because they are out of the country.  Well, fast forward a month, and they still haven't paid despite multiple reminders.  At this point, eBay won't let me cancel the transaction, or even open an Unpaid Item Case against the buyer because it's been past 32 days.  I have reported the buyer, but meanwhile how do I get the transaction fees back that eBay charged me?  Only then will I be satisfied re-listing the item.

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@venusspaceprobe 

Final Value Fees and Transaction Fees are not charged until payment is made.

If the buyer never paid, there is no FVF associated with the sale.

If you paid an insertion fee or a listing upgrade fee (an Auction Reserve for example) those fees are non-refundable

https://www.ebay.com/help/selling/fees-credits-invoices/selling-fees?id=4822

[asset_liquidators]

The (non) buyer never paid so there were no transaction fees incurred. Add the buyer to you buddy list and relist your item. 

In the future don't ever agree to wait for payment. They never should have bid if they didn't intend to pay promptly and ones who ask you to "hold off", generally never pay.

[soh.maryl]

Are you referring to the final value fees? There was no sale so you will not be charged the FVF.

The transaction fee of 30 cents is non-refundable.  

[sextons-sweet-deals]

Just cancel due to buyer never paid and you can relist for free. 

Be sure to add them to your block list. 

[nobody*s_perfect]

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@sextons-sweet-deals wrote:

Just cancel due to buyer never paid .... 

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The whole point of the thread is that it has been 32 days since the transaction, so it's too late to do that.

[toomuchstuffagain35]

What are your settings for payment?

It's odd ebay hasn't already auto cancelled it for non payment

[dirk12955]

Ebay rule #1

Anything out of the ordinary,   Walk away.  

[m60driver]

I would imagine that a FVF would be imposed on an auction with or without payment if the seller does not file a non-payment within a certain amount of time in the same way that cancelling an auction will impose a FVF fee.

[penguins_dont_fly]

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@m60driver wrote:

I would imagine that a FVF would be imposed on an auction with or without payment if the seller does not file a non-payment within a certain amount of time in the same way that cancelling an auction will impose a FVF fee.

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@m60driver 

That is what used to happen before Managed Payments.  The fees were charged at "sale" whether or not payment was made because eBay could not determine with full accuracy whether or not something was paid.

Now that eBay handles the whole sale, including payment, the fees are not charged unless payment is made.

Ending an auction early is something different.  eBay frowns on ending auctions that have bids so the fee assessment is a penalty for doing so.

https://www.ebay.com/help/selling/listings/creating-managing-listings/cancelling-listing?id=4146

[slippinjimmy]

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@soh.maryl wrote:

Are you referring to the final value fees? There was no sale so you will not be charged the FVF.

The transaction fee of 30 cents is non-refundable.  

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The 30 cent transaction fee IS refundable, has been for a couple of years.

[penguins_dont_fly]

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@slippinjimmy wrote:

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@soh.maryl wrote:

Are you referring to the final value fees? There was no sale so you will not be charged the FVF.

The transaction fee of 30 cents is non-refundable.  

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The 30 cent transaction fee IS refundable, has been for a couple of years.

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@soh.maryl 

What Jimmy said - And once again ... the fee is not even charged until payment 😉

If Managed Payments does not process a payment, there is no transaction fee (the 0.30) for doing so.

Fees are refundable when refunding a buyer - except when:

1) Seller cancels for Out of Stock

2) An INR case is opened and closed in the buyer's favor

3) A Return for any INAD reason

4) A Payment Dispute is opened

Also, the $0.30 is not refunded when voluntarily giving a buyer a partial refund (outside of a dispute)

https://www.ebay.com/help/selling/fees-credits-invoices/fee-credits?id=4128

[sextons-sweet-deals]

Why would there be such a rule? Buyer never paid per the O.P. It's just nonsense.

per the O.P. post:  eBay won't let me cancel the transaction, or even open an Unpaid Item Case against the buyer because it's been past 32 days. 

I also find it interesting that eBay will normally remind / pound a buyer to pay for a purchase so that they can get their fees.