Seller News: May 2025
Catch up on the latest updates focusing on trust and optimization.
Community Activity
How do you respond to buyers complaining about shipping price post-sale?
With the changes in types of messages I've been getting, I'm beginning to re-evaluate to adjust my reply tactics accordingly. I haven't had many of this specific type of post-sale shipping price complainer in awhile until recently, I got 2 in the las...
Canceling a label
Hi there. Ok, so a customer bought 2 Disney pins from me today. I jumped the gun purchased/printed a label before she bought the 2nd pin. Can I cancel the old label & use combined shipping to make a new one? If yes, how long will it take to get refun...
Subject: Account Blocked, Listings Removed & Funds Held – Need Help!
Hello eBay Community,I am facing a serious issue and need advice or help from other sellers or eBay staff.My account was suddenly blocked without clear explanation. All my listings were removed, and I cannot create any new listings.My funds have been...
New policy of disregarding what sellers post as weight/size for shipping?
Every time an item comes up for relist, eBay seems to "estimate" the weight and size of container. I've posted what I've determined! Why do I have to correct this EVERY TIME I RELIST? I hate it!!!!
Return problems
In the updated return pages the system sometimes skips the step where I can select the return quantity and automatically assigns a quantity of 1 on the final page. Additionally, for some orders, I’m unable to create a return request at all. I receive...
Cannot select DHL for international or Domestic shipping.
Hello.I'm looking to sell an item, but it looks like ebay only allows USPS, UPS and Fedex as options, none which are really viable for me. I want to use DHL only. What can I do ?(i do not want to list my item on the Swedish site "tradera" which is a ...
