Return problems
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05-16-2025 03:18 PM
In the updated return pages the system sometimes skips the step where I can select the return quantity and automatically assigns a quantity of 1 on the final page.
Additionally, for some orders, I’m unable to create a return request at all. I receive this error message:
“Something went wrong.
It's not you, it's us. Please go back and try again.”
This issue occurs on both desktop and mobile devices.
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