Hello fellow eBayers!
So I have found myself in a situation where I am pretty skeptical to sell to an individual and I am not sure what to do at this point. I have heard of buyers who are angry at a seller and so that angry buyer creates an extra account after their original one was blocked just to go and buy an item to leave negative feedback. I have a really bad feeling that this is what is happening here.
I had an individual reach out, in a pretty rude manner, telling me that the shipping fees are too high and that "NOBODY" would purchase this item because shipping cost more than the item itself, and no one purchases items if shipping costs more than the item does. I replied back telling them (in a summarized version) that the hostility was unnecessary, if they were not interested in purchasing this item then they can take the hostility elsewhere, and that they can purchase items elsewhere where everybody would be willing to pay, then I ended it with a smiley face and have a great day. Before I hit send though, I blocked this buyer because of the fear of false negative feedback. I am working hard to grow my business and false negative feedback could really jeopardize my progress. They continued to reply back with more rude comments about how facts are facts and that they knew I could not list anyone off that would do that and that 'only babies play with blocks'. I only responded back with a 'have a great day'.
Not joking, 2 minutes later someone purchased one of my items. This person has no feedback and is brand new to eBay, and I am terrified that it is the same eBayer who was messaging me. I would never have thought this if they had not left the "only babies play with blocks" comment.
Is there anything I can do as a seller to check and see if they are connected or if there is any way to protect my company at this point? Or do I just have to deal with it and take the potential hit?
