A Moment of Silence Please...

[pls-consignments]

Please join me in grieving the loss of my perfect 100% feedback. Actually, the odds were against me. It was only a mater of time. 

Sold a pair of post WW2 military pants to a buyer, who instead of contacting me about an issue with one of the pant legs, just went a head and left me negative feedback, despite having a free returns. It was my fault for not noticing the different length. On military collectibles, I just assume they would be "collected" instead of being worn so I don't usually add sizing "details" unless requested by a prospective buyer. However, that didn't happen. It was a good run 😩

[wastingtime101]

The title + first sentence actually made me laugh out loud. 😆

Yeah, bad feedback is inevitable. It always comes around. As soon as old ones drop off, new ones come in. I never live in fear of the neg and always recommend others adopt a similar attitude.

You can't please everyone. And, as you demonstrated, we are all humans that make mistakes. Stuff happens. Your rating is still excellent and I doubt future buyers will be deterred.

Leave a professional reply and move on.

Or ... offer the buyer a return or discount. If they accept, once the deed is done, ask if they're willing to revise the FB.

[natoman777]

Those days have been gone for me since 2020.  Many who buy on eBay will leave feedback that is negative or neutral that has NOTHING to do with the sale but is about the item (not fitting, wrong color, etc...)

And there are a lot of MEAN people who don't want to return or a refund, they just like to leave negatives.

[gurlcat]

Your levity on the matter speaks volumes to the sensibility and good perspective you have, on what really matters (and doesn't) on eBay.  We're used to seeing quite a bit of drama over single negs here.  I remember not too long ago there was a seller who came to post about her first-ever neg in 20 years or something, and she was actually using words like "devastated" and declaring that she would close her store.  Not gonna lie, between her's and other members' back-and-forth replies, it was so entertaining I wish I could remember a specific enough detail to pull it up in search and read it again. 

[chapeau-noir]

Eh, it happens. Unless it's something I can materially do something about, I don't worry about it.

[meme6253]

All Good things must come to an end., Lesson learned when dealing with clothing collectible or otherwise Size Really Does Matter!

[chapeau-noir]

Actually, there is something to be learned here, so all is not in vain. The hemming of the pants should have been disclosed, as well as the inseam measurement, even for something that seems like it would not be worn. For instance, I and a number of my friends routinely wear military surplus, doesn't matter how old it is, and I expect we're far from the only ones. So it's better to cover that base. But that's also something that happens to everyone sooner or later, we can't know everything always all the time.

Still, they could have returned rather than complaining.

[pls-consignments]

I knew there was a lesson in there somewhere. Glad I could help. 😉

[chapeau-noir]

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@pls-consignments wrote:

I knew there was a lesson in there somewhere. Glad I could help. 😉

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My own have been at times painful. 😖