07-22-2021 11:00 AM
Oh for pity sake - eBay just updated all of my listings to state 4 Day Shipping.
I have 1 day handling which means all orders get shipped within 24 hours of payment received. Buyer pays after 1 p.m. item gets shipped next day. Buyer pays at 8 a.m. item gets shipped same day. (excluding Sat, Sun & holidays). That's 1 day shipping - not 4!!
My account setting states 1 day handling.
If I shipped an item to my neighbor across the street today 7/22, according to eBay they would not get it until 7/28. Good grief that's 6 days! What are potential buyers seeing as delivery dates in western states or the east coast?
I know the USPS can be extremely unreliable, and that some buyers want instant delivery, but good lord, stating 4 day shipping has got to be contributing to slow sales for many sellers.
07-22-2021 04:22 PM - edited 07-22-2021 04:23 PM
eBay wants to do it their way even when their way is wrong.
I've had the same problem and every week or so I had to call them, wait 1/2 hour on the phone waiting for 'level 2' help and they would remove it.
it happened again this week but eBay figured a way to not have to address it...
THEY DISCONNECTED ALL CUSTOMER SERVICE TELEPHONES.
07-22-2021 04:35 PM
I just clicked on your View listings link and every listing shows Estimated delivery date 7/28 and Top Rated Plus