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1 Day Handling = 4 Day Shipping - What????

Oh for pity sake - eBay just updated all of my listings to state 4 Day Shipping.

 

I have 1 day handling which means all orders get shipped within 24 hours of payment received.  Buyer pays after 1 p.m. item gets shipped next day.  Buyer pays at 8 a.m. item gets shipped same day.  (excluding Sat, Sun & holidays).  That's 1 day shipping - not 4!!

 

My account setting states 1 day handling.

 

If I shipped an item to my neighbor across the street today 7/22, according to eBay they would not get it until 7/28.  Good grief that's 6 days!  What are potential buyers seeing as delivery dates in western states or the east coast?

 

I know the USPS can be extremely unreliable, and that some buyers want instant delivery, but good lord, stating 4 day shipping has got to be contributing to slow sales for many sellers.  

 

 

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Re: 1 Day Handling = 4 Day Shipping - What????

eBay wants to do it their way even when their way is wrong.

 

I've had the same problem and every week or so I had to call them, wait 1/2 hour on the phone waiting for 'level 2' help and they would remove it.

 

it happened again this week but eBay figured a way to not have to address it...

THEY DISCONNECTED ALL CUSTOMER SERVICE TELEPHONES.

Message 31 of 32
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Re: 1 Day Handling = 4 Day Shipping - What????

I just clicked on your View listings link and every listing shows Estimated delivery date 7/28 and Top Rated Plus 

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