❤️HELP! SOS!!❤️ Anyone having PROBLEMS listing. Listing page won't load completely or load.

[shag182]

Hey there,

I'm on the regular seller's page.  The complete drafts, sell similar, relist WILL NOT load or load completely, and I cannot even complete any drafts or sell similar or relist.

Just curious if it's only me or if it's another eBay messing and screwing up something AGAIN and AGAIN. 

[shag182]

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@nowthenandagain1 wrote:

All of the above I'm having the same problems. About 30 minutes ago as I was trying to list an item a new way to LIST YOUR ITEM PAGE came up. I was not prepared for that. I can adapt to anything new but this new page is creating major frustration for me. I am a Canadian who lists on eBay.com and they left out one vital element for shipping. EBAY IF YOU'RE LISTENING you left out Economy Shipping from Outside the USA with a 10 to 23 day shipping time.....and I could find no magic button for International Listings.

Did I miss something??? Did eBay let us know that they have a new version of LIST YOUR ITEM and were rolling it out NOW.  Even my unsold re-lists are presenting the new version of List an Item.  Is this in conjunction with the new REFURBISHED stuff we received an announcement for?

Is anyone else getting the new LIST your ITEM page?

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I'll be happy to get any listings, relists, sell similar to COMPLETELY load. 

Maybe ebay is working on a NEW and NOT improved listings page???  Going by this mind numbing platform's history, if it's a new listings page format, you can count ebay to mess things up for us sellers.

As of this posting ALL I see are flickering images when I click sell similar, relist, or complete/update drafts:

[shag182]

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@femmefan1946 wrote:

Posted to:


https://www.facebook.com/eBayForBusiness/ — Message button in upper right on landing page.

at four pm  PDT no response as of 5:28PDT.

I have to cook dinner now.

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Appreciate your efforts, keep me / us UPdated.

[mcdougle4248]

@shag182 

Please see this thread for a possible workaround:

https://community.ebay.com/t5/Selling/Possible-Temp-Solution-to-quot-Enable-to-Relist-Edit-Draft/m-p... 

It sounds like the OP for the above post is using "Bulk" features available in Seller Hub.  I am sorry, I am not experiencing the issue (at this time) so cannot test it out.  I hope it will work for you.  

[femmefan1946]

Both here and on dotCA (Canada my home site) are back up and working again.

I gave up on FaceBook Chat about midnight.

During that time I had both restarted and shut down/reopened my computer.

But overnight it just slept.

My books are basically singletons, so Bulk was not in the picture.

[uniquelyme247]

I sent a question on eBay's Facebook messages and still no answer for this issue. I haven't been able to list or send offers or pretty much anything in the last 24 hours. So irritated.

[shag182]

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@femmefan1946 wrote:

Both here and on dotCA (Canada my home site) are back up and working again.

I gave up on FaceBook Chat about midnight.

During that time I had both restarted and shut down/reopened my computer.

But overnight it just slept.

My books are basically singletons, so Bulk was not in the picture.

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I've just checked and like you, I'm back and listing. HOOOO-RAY!!!

Shouldn't have taken this long, but I'll take it. LOL

Let's ALL do the HAPPY DANCE!😃

[shag182]

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@uniquelyme247 wrote:

I sent a question on eBay's Facebook messages and still no answer for this issue. I haven't been able to list or send offers or pretty much anything in the last 24 hours. So irritated.

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Check again, I've just checked and for me, listing, sell similar, relist, etc is working again. Hopefully, it's working for you or will be up and running for you soon.  Cheers!👍

[femmefan1946]

Working again.

For the moment.

I put one item up on dotCA that I really wanted to put on dotCOM, but needs must.

[shag182]

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@femmefan1946 wrote:

Working again.

For the moment.

I put one item up on dotCA that I really wanted to put on dotCOM, but needs must.

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YEP! I just put up a few new items, relisted and everything I need to do. Just in case it goes back on the fritz AGAIN. LOL  Take care and have a nice day up there in BC Canada! 👍

[wurldwide]

Hiya, so it's May 28th and when I check around 3pm I am now able to list - woo hoo - hope this sticks - I just immediately went to work on my  phone this morning, so not sure actually when it came back, but was today.  -- I swear I have PTSD over it though, & each listing I do now, is rushed... just in case it cuts off again.  Bit of a headache / neck sore / eyes strained from working on the phone - pictures in those listings have the usual Ebay dullness, as I couldn't make brighter on eBay in the phone - anyone else notice this - I can do all the pre-listing photo editing possible to make photos bright as heck (computer / phone), & once imported in Ebay they look dull & i have to use the bay photo edit features to make bright again. just me?  anyway, hope eryone else is able to list too.... the panic (it's real)

bless

[nuclearomen]

listed 2 items today, no issues, didn't have any issues listing items at all recently. 

[femmefan1946]

I got this message from the Chat folks an hour or so ago after I had sent them a link to this thread

Thanks for sending that over, and we're happy you did. We do see, since we last talked, the tech team has reported they've identified the issue, and they have resolved it. Please try it again, and let us know if it's working for you on your end. ~David P

Do you think they were unaware of the problem until my complaint came in last night?  And that they didn't bother to check the Seller Board where the problem had been discussed for over 24 hours?

I guess they really don't monitor the Boards.

[nuclearomen]

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@femmefan1946 wrote:

I guess they really don't monitor the Boards.

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they don't, in most cases when contact CS they don't give flying a you know what about these boards. 

[shag182]

To each and EVERYONE that posted here --- A BIG round of APPLAUSE TO YOU ALL!😁

[femmefan1946]

Got a response from Chat after supplying their requested link to this thread.

The phone reps have a terrible reputation for getting you off the phone as soon as possible even if that mean giving you the advice you want to hear instead of the advice you need to have.


https://www.facebook.com/eBayForBusiness/ — Message button in upper right on landing page.

https://twitter.com/askebay?lang=en


https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851 -> Automated Assistant, type AGENT -> enter. You will then get more options.


The social media Chat accounts are covered by trained eBay employees with some authority.
And you get a transcript so you can compare what you heard with what you were told.