Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Damaged item upon delivery

Ebay was was 4 days late upon original date set, the item was not damaged and it arrived damaged. what should I do I sold through eBay ?!

HI everyone, Hope you can learn from my mistake.

I learned a valuable lesson, don't trust your neighbor. My neighbor had an item that she had to remove, and I wanted to help. I posted it and got a buyer within two days. I am planning to get it shipped and I asked her for the item. She sold it to an...

Retired? Selling? EBay wants to see your Tax Return

I'm retired and selling stuff to clean up on ebay. All of a sudden my account is restricted! Funds are being held! After multiple phone calls and sending info, drivers license, water bill, social security statement (with name address and social) it's...

Resolved! Well, well...eBay acquires Etsy---I didn't see that one coming!

"eBay Inc. (Nasdaq: EBAY), a global commerce leader that connects millions of sellers and buyers around the world, today announced it has completed its acquisition of Etsy, Inc. (NASDAQ: ETSY), which operates two-sided online marketplaces that connec...

Seller feedback

Hello. I have recently started selling again on eBay but I’m finding it tough to get reviews. All good communication with buyers (some no communication- straight buy to ship) but 2 really good reviews… do people not review anymore? Or am I missing so...

Seller level forecast

Seller level forecast the report says we did not upload tracking on time (according to the report we only uploaded tracking 4 times the month of march) but this is not true. you can verify this {that we shipped and uploaded tracking on time} that the...

Resolved! High Traffic & Even Some Sales!

I have had inventory listed on ebay for over a year and received hardly any clicks and no sales. Then I made a sale on March 24. And two more today! Looking at my traffic, I see that my IMPRESSIONS, are up more than 5x since April 1. I'm not complain...

Resolved! Sanity Check -- Returns/Refunds/Partial Refunds not included on 1099K?

Just a sanity check because my brain is kind of mushy right now, and maybe it will help someone else too. Any money refunded to a buyer (return, refund, partial refund, etc...) is NOT accounted for on my Gross income on my 1099K and needs to be itemi...

Refund reversal

I sold a clock, and buyer said it wasn't working. I issued her a full refund yesterday, and today she messaged me that the clock is working and asked me to re charge her for her purchase. I don't see any option to cancel the refund, as it went throug...

Refunding money to a buyerb

I buyer bought some items off me and I had to cancel it though do to my cousin destroying them, however eBay gave me the money still even though I cancelled the order, how do I get the money to the buyer?

Communication Policy with customer

I need to show someone where it states you can not do business outside of ebay without going through ebay

Appeal a case why eBay , such a joke

I was 30 g short of gold pins because I forgot to tear the container that the Gold pins were in so I said to the seller instead of refunding the whole $92 or what it was I said I would fund to 30 of it because he was only 30 g short and he got 420 so...

Two boxes, one auction ...

I have an auction with calculated shipping that will require two boxes.And I want to use a third-party UPS label (Pirateship). How does calculated shipping work with two packages?How do I set this up?Thanks much. Jim

Resolved! my item for sale not appear in the ebay search engine

helloyesterday I put a junk drawer to sellonly one person says they saw itand this lot does not appear in the ebay search engineIt is very strange because I paid for the promoted list but many hours have passed and it does not appear in the search en...

Correct Problem to Allow Buyers to "Request Total" to get an Invoice for Mult Purchases in Cart

I have had several buyers tell me they can't "Request Total" because "Seller Requires Immediate Payment" pops up at Checkout (so then I can't create an Invoice for them with Combined Shpg Costs). They pay for everything and I have to refund them for ...