Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Will ebay push "Shop domestically" too?

https://www.cnbc.com/2025/04/17/etsy-touts-shopping-domestically-as-trump-tariffs-mean-price-hikes.html The other day I suggested now would be a good time for ebay to push shopping domestically and to emphasize used, reconditioned and the fact that m...

International Shipping Obligation Insight?

Long story short, a buyer recently won an auction of mine and it appears that they are based in China. They haven't paid yet, so this is a legit hunch... but I'm a bit gun shy about this. I do have international shipping setup and I guess it didn't r...

Cancellation reason "Order placed by mistake"

I'm just curious, how common is it for buyers to claim they ordered something by mistake? It seems like a frequent reason given, and I'm not sure I understand how you could order by mistake. I've also noticed that buyers get to keep the positive feed...

No return refund scams

I've recently run into a situation where a buyer is in my opinion using the eBay policies to try to scam me. Knowing that depending on your reason for a return it either falls back on the seller or the buyer. If they just don't want the item then it'...

Unresponsive buyer

hi, I made a mistake when I listed my two China bowls for sale. In the title I listed for but I only have two. The description was correct but the title was misleading. I had a buyer and they paid and that’s when I discovered the mistake. I wrote the...

Do you get reimbursed for promotion fees if buyer cancels order?

I had a buyer who misread the description of the item and wanted to cancel the order and receive a refund. I went ahead and canceled it. Does anyone know if I will receive a refund for the final value fees and the promotional fees?

The Fee Machine

15% standard fee.5-15% Ad Promotion (ad general fee)1.65% International Buyer Fee (WHY ARE WE PENALIZED FOR THIS???) REALLY? I could go into details about how this has affected my revenue. If this global economic disaster wasn't enough? Now, we get g...

Trademarks

I cannot list 10 testers of EDP's due to possible 'trademark infringements'. I see other listings which have multiple EDP's for sale. Any clues why Ebay is saying I can't list mine?

Is it better to relist an item after 30 days? Algorithm deprioritizes old listings

I notice the view count on my listings rapidly decreasing, as eBay has that confounding 30 day rolling view count. I also suspect the algorithm drastically reduces older listings priority to potential buyers, as the view counts were very steady week ...

View counter - bots vs "real people"

I would love for someone to explain, when my view count was much higher due to "bots", why were my sales much better? Since the elimination of said bots regarding active viewers, why do my sales compare to a computer code? - 0001000011000001000010110...

Resolved! Indianapolis USPS Center really backed up.

I’ve got 3 orders shipped on the 10th that have been sitting in the Indianapolis USPS hub for 4 days now. Anyone else experiencing this? I saw in a post dated 12/7 and at that time they were backed up about 2 weeks. Yikes! Should I reach out to my bu...

Recent Scam Attempt - Sellers Beware

This is the 2nd time this has happened to me as a seller. A buyer recently made a purchase using a fictitious name and an address with a suite and security door at a commercial / residential complex. The buyer knew that a delivery could not be made b...

Finding amazing things when you least expect to

True story... and I am hoping that others can share theirs. I recently wrote about finding an old pickle jar at an out-of-the-way thrift shop. A day or two later, I went back to the same little shop... what the hell, I was in the neighborhood and it ...

DHL To Suspend Global Shipments of Over $800. to US Consumers

Suspending consumer shipments worth over $800. to individuals in the United States from April 21.Shipments under $800. were not affected by the changes.

Auto Feedback for Sellers after 30 days!

With tech as advance as it is now a days, it make very little sense why eBay hasn't created a "auto-feedback" for sellers. If the buyer chooses not to leave feedback, after 30 days there should be a standard feedback response generated by eBay to giv...