cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

"Failed to process" template upload

I'm decently experienced in bulk template uploads via csv. Most of my templates upload just fine, but I've recently attempted a bulk upload for Men's Clothing -> Coats & Jackets and the upload "fails to process" with a completely blank results file.

 

I would have assumed that this has something to do with a faulty header / info row / action value, but as far as I can tell everything is where it should be. If the issue was something like a missing or incorrect column, it would instead be a "failed upload" with various error codes...that I know how to deal with. This I have no clue. There's no indicator for what's going wrong here.

 

@shipscriptI'd greatly appreciate your expertise!

 

Edit: Finally caught the mistake. Either two columns with the same value, or a blank "ScheduleTime" column (not sure which of the two) corrupts the entire upload and doesn't return a valid report file telling you what went wrong. Maybe something to consider adding in a future update.

Message 1 of 1
latest reply
0 REPLIES 0