Seller Tools

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New listing tool… where is the basic colored text options?

I like to emphasize flaws and issues with RED TEXT. Red is a basic HTML color, as is blue , yellow, black, etc. but when I open the bucket / text color option in the editor I see about 24 colors, NONE ARE BASIC COLORS. Closest thing to red is a brown...

Resolved! please help. ebay is threating to close my store for below average performance. is there some way?

please help. ebay is threating to close my store for below average performance. is there some way around this? i am a small book dealer and ebay sent message saying they can close my store for lack of sales. i've been seller for 15 years, 100% feedba...

Active Listings wont load in seller hub

Anyone having issues with active listing summary page not loading. I can access vis mobile but not on the site. I tried clearing cookies and history. It did nothing. Thanks in advance.

Your daily Buyer Fails to understand shopping cart issue 3/27/24 costing sales

and here is another one for today.....I have check my documented transactions of this failure the buyers have reported to me and the number of cases where the cart has not worked as designed is up to 315...so tell me again how there is not an issue a...

Address update on selling listing.

On my selling listing, old address still is showing. I have moved to new state.

Specific item help

How do I start a conversation about specific items in order to find authenticity and value information?

Listing tool down?

I am getting a message the the listing tool is down? Is this a me issue or does anyone else having/had this problem?

Resolved! How do I enable COMBINED SHIPPING , it's not happening - ?

I'm in Managed Payments using Seller Hub and can't find where to tell eBay to combine shipping. It worked previously but in this round of sales, I had THREE auction buyers buy two items each and NONE were combined. Is this a glitch? But I can't find ...

Reports

I was wondering if anyone knew where i could find my total amount of sales received without including the buyer paid shipping and eBay charged fees? I see "Total of orders", on my financial statement, but that includes everything.I'm trying to find t...

Resolved! file exchange code 717|737

trying to upload to file exchange the errors are blocking me from upload, i give free shipping an make offer, how is this happen to me..... 717|737 Error - The package weight is not valid or is missing. Provide a valid number for the weight.||Error -...

Listing

Hi, Just a frustrating problem I just had. I prepare my drafts in advance to list them at night. This is for postcards. I had about 26 finished which took many hours of work. I wanted to delete one of them. I clicked on it to delete just that one. Al...

New item/used button removed in filters.

Why was this button removed?

Any ideas on taking pictuers of books without cropping each picture ?

Just thought I'd see if anyone might be able to help me with taking pictures, which is taking way too much time. Currently I have a logitech webcam and am using the windows camera to take pics. My songbooks are 9 x 12 and no matter what I do, there i...

Camera not working on app

The camera is not working with the app. In addition, you can’t select photos from your own library to use with the app. I am using an iPhone 11 and have the updated eBay app along with iOS 14. Please fix the issue. This is a new problem as of today, ...

Custom Template Feature Not Working

When completing the item description in draft mode I can't get the custom template to work properly. This just started a few days ago. I click on the tab and it immediately takes me back to the TOP of the listing page. I've completed dozens of listin...