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android app USPS First class shipping option has disappeared

The first class shipping option has disappeared from my listing screen in my eBay Android app yesterday and all of my previous listings that had first class shipping are asking me to update my shipping method but there's no first class option. I have checked for updates, uninstalled and reinstalled the app, restarted my phone, nothing is worked. Does anybody know what's going on or when it will be fixed?

Message 1 of 10
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9 REPLIES 9

Re: android app USPS First class shipping option has disappeared

It’s happening on iPhone too. First Class option is gone. Can’t list until it’s fixed. 

-p*m
Message 2 of 10
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Re: android app USPS First class shipping option has disappeared

@lacshirle-8 

Android forum:

https://community.ebay.com/t5/Mobile-App-Android/bd-p/androidapp

 

@pancake*maker

iOS forum:

https://community.ebay.com/t5/Mobile-App-iOS/bd-p/iosapp

 

ShipScript has been an eBay Community volunteer since 2003, specializing in HTML, CSS, Scripts, Photos, Active Content, Technical Solutions, and online Seller Tools.
Message 3 of 10
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Re: android app USPS First class shipping option has disappeared

I'm listing on app with 1st class. 

It's working if I use...  Sell one like this option from another sellers listing. So go find what your selling. It in no way has to be exact as you are going to input all your info. Be sure to change ALL so its correct. Especially under item specs.

TITLE. PRICE. SPECIFICS. 

You always need to add your own pictures and shipping. Some info should populate from you automatically like payment, handling time, your location.

That listing MUST also offer 1st class. If its priority and you try to change it, you can Not. 1st class will not appear as option.

IT MUST HAVE 1ST CLASS TO BEGIN WITH.

Do not use Sell similiar

Message 4 of 10
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Re: android app USPS First class shipping option has disappeared

Another workaround...

I'm relisting from App UNSOLD items. 1st class is there and it lists. 

When I try to relist from  Sold item 1st class is not there. 

You can relist and then use all new info/pics/specs. If you need to save that listing before doing so use Sell similar and save it to drafts. Then when issue IS fixed you just list it from drafts. 

Then go back to unsold listing (dont go to drafts) use Relist option and fire away a new listing. 1st class is there. 

There are almost always different ways to keep it moving on ebay. Selling here for 20 yrs and there are many options.

Message 5 of 10
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Re: android app USPS First class shipping option has disappeared

I found another hack. See if this works for how you list. 

List as parcel select for shipping. Then actually list it. Then go and revise and WOW 1st class option is now there!

Message 6 of 10
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Re: android app USPS First class shipping option has disappeared

Thank you all for the help, today first class option came back, so I can list again, for some reason its making enter my zip code for item location on every single listing I create, Its super annoying but at least I can list now.

 

Message 7 of 10
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Re: android app USPS First class shipping option has disappeared

I have the Same exact problem with the iPhone app

Message 8 of 10
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Re: android app USPS First class shipping option has disappeared

I was wrong its not fixed 🤬

Message 9 of 10
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Re: android app USPS First class shipping option has disappeared

Yes there are several post about this issue on both the android and apple comunity boards for 2 weeks now and no response from ebay and still cant list things with first class shipping, cant revise currently listed first class items or the first class option will disappear can sometimes do sell similar and first class will work but not always, it seems to be related to which category you are listing in. 

Message 10 of 10
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