Vehicle Compatibility is gone and not editable in existing listings

[stainlessenginecovers]

As stated in the Title- the 'edit' button is there but there are no vehicles listed like there used to be. Is anyone else selling Auto Parts notice this? Any work around that you know of? 

[caseypl]

I don't bother using those. Too problematic to guarantee a fit. I just list the years it pertains to and always a clause that years and models are suggested fit only. 

[stainlessenginecovers]

That doesn't solve anything as many input their vehicle at the top of the page when searching for things that fit their car. 

[velvet@ebay]

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@stainlessenginecovers wrote:

As stated in the Title- the 'edit' button is there but there are no vehicles listed like there used to be. Is anyone else selling Auto Parts notice this? Any work around that you know of? 

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Hi @stainlessenginecovers! Are you still running into this issue? If so, will you let me know how you're accessing the site (app, mobile browser, classic website) and send along a screen shot or two? The more info I can pass on to the listing and motors team, the better. Thanks!

[stainlessenginecovers]

velvet@ebay 

Hi Velvet; looks like it got fixed- no more issues. It did last for over a week as I usually just let 'glitches' work themselves out before I say anything. Thanks

[velvet@ebay]

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@stainlessenginecovers wrote:

velvet@ebay 

Hi Velvet; looks like it got fixed- no more issues. It did last for over a week as I usually just let 'glitches' work themselves out before I say anything. Thanks

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Thanks for following up @stainlessenginecovers. I know there have been some recent app updates which is why I wanted to check back in. I'm glad this has been resolved but if you run into it again, please be sure to let us know. 😊

[stainlessenginecovers]

velvet@ebay by the way, I forgot to mention- This was on the Website using a Laptop; Windows 10, Edge. Thanks again.

[dropndeal]

Hello Velvet, I know this is an older thread, but noticed today (Sunday Feb. 19, 2023) this same issue on many of my listings. 

Vehicle compatibility completely missing from listings; even those listings with historical sales. On some listings, even when the “See compatible vehicles” link is shown, clicking on it results in a note in red stating “!This part is not compatible with this .”

This is occurring on at least 20% of the listings audited. Attempting to manually enter compatibility data for parts that may have thousands of potential fits is unacceptable. I am more curious as to why the data are stripped out in the first place.

Thank you!

[shipscript]

@dropndeal 

Could the issue be related to this new feature?

https://community.ebay.com/t5/Announcements/eBay-Motors-announces-the-eBay-Guaranteed-Fit-Program/ba...

I haven't had time to look into it.

[dropndeal]

I suppose it’s possibly due to newly integrated software. I’ve seen older posts of similar concerns when the API only used WHI Solutions, so not sure how the guaranteed fit program would cause data to be stripped from listings. 

Also, it’s not uniform or limited to a specific parts provider such as ACDelco, or Moog. In fact, since posting, I found one ACDelco part with no data in eBay’s catalog (where data was previously available). I confirmed by looking at some of the mega sellers, and similar parts were missing compatibility information as well. At least I know it’s not on my end.

At this time, I have limited listings as the supply chain slowly recovers, but imagine these sellers with thousands of listings and no vehicle compatibility for buyers.

[quicksilverdiecast]

I do have a work around this nightmare, besides the comp chart has never been right since day one. The way I do it is to list the vehicles that the part fits in the body of the description, what this does is it is picked up by the search engine in ebay and outside of ebay(google etc).....the wheels are falling off this platform at an alarming rate and most likely will grind to a halt,,,,after 27 years on here I have seen many issues BUT NEVER so many issues on so many fronts

[kh-gary]

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

Thank you for understanding.