RE-installed Turbo Lister, restored Database but not data in the listings

[hiroaaro]

Hi.

I had a PC crash and had to reinstall everything. 

I reinstalled Turbo Lister 2, and then restored my last saved back-up of my previous database (which I didn't lose on the crash).

Turbolister looks reloaded (same number of listings etc. showing under inventory, but the item listing details are blank (not populated). The same happens if I try and load the item details available on the Ebay site into TL.


I think I must be missing something, but I've restored previously without this issue. Help.

[packratville]

Do you have the most recent version? Although mine updated with no issues for years, I learned in November I didn't have the latest version. I contacted support and got the link to download it. I had no issues after reinstalling, and then later installing on a new computer so I can't speak specifically to what your experiencing.

Unfortunately you can't call tech support now (advanced apps), but maybe there's a way to contact them via email during this coronavirus crisis.

Here's the link to the thread about the latest version so you can check your files. 

https://community.ebay.com/t5/Tools-Apps/Turbo-Lister-latest-version/m-p/30413393#M28269

[hiroaaro]

Thanks. That may have been the underlying issue, but I managed to resolve it.

The problem is because I list on Ebay Canada using the US Turbolister 2 tool. But when I had first reinstalled TL, the option to change or add countries where I sell did not work for me. I uninstalled and tried setting it up again from a different download site and was able to change the country details and everything is working now.

Phew! Didn't look forward to recreating 170 listings from scratch.

[packratville]

That's great news, I'm glad to know you got it working from another download site.

Years ago I must have lost files or access to them or TurboLister wasn't working, so I got in the habit of putting my titles and item descriptions in a plain text file using Notepad++ . I have folders for each category, like dvd's, collectibles, or magazines for example, and save the files to the appropriate folders. When I create a TurboLister file, I just copy and paste my title and item description from Notepad++ to the appropriate TurboLister fields. So it's really not that much work, but gives me peace of mind. Plus I'll often add notes about the item in the Notepad++ file.

That routine came in handy once when I had a problem with TurboLister not connecting and giving error messages and I had to use the SYI form. I was relisting some duplicates of items I'd previously sold, so it was nice to have all the information from the first listings at my fingertips.