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Mobile app's Trading Card Scanning Tool not working?

As the title says and this has been a few months now and no matter what I do it doesn’t scan/read what the card is. This is for Yugioh, Pokémon, MTG, i haven’t tried sports cards but I’m sure it’s the same problem. I’ve deleted the app and redownloaded it, still nothing. I’ve even tried the beta version of the app and it still does not work. I’ve tried it on iPhone and iPad, nothing! I’ve seen recent post from other people about this as well so adding to the list and hoping to get any ideas or help would be great eBay!

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