Missing Active Listings from my Store Page

[retrosky]

First time posting on the eBay forum page. I have active 711 listings, however when navigating to my store page only 679 listings are showing. This just started happening today. Is this a bug or is eBay hiding my listings? I don't have any duplicate listings. Any item with multi quantity is under 1 listing. Is there an easy way of figuring out which listings are hidden rather than sort through every single listing? 

Any help is appreciated. Thank you!

[wastingtime101]

Welcome @retrosky . There is a tech issues board on this forum and eBay sometimes adds known issues to the post pinned at the top. https://community.ebay.com/t5/Report-eBay-Technical-Issues/bd-p/technicalissues-db

There is a sitewide ticket open on the issue you're describing. eBay encourages sellers to reach out to customer support and have their account added to the ticket ALERT 15129. The more examples the Tech team has, the sooner they will be able to have this resolved.

Options to contact CS: use chat on the left side of this page, entering agent in the chat box to get a live rep, or send a DM to one of eBay's social CS teams: ebayforbusiness on facebook, ebayforsellers on insta, askebay on X

Discrepancy in the count of active listings in the store where the number of items in store are more (January 5, 2024) - Reference ID: ALERT15129

There are several active discussions on the topic if you want to read more about it. One recent discussion can be found here:

https://community.ebay.com/t5/Selling/store-number-of-listings-and-actual-number-of-listings-off/m-p...

[nostalgiagirl1988]

Count of Listings in My Store do not match the count for my Active Listings. Please add me to ALERT15129
Listings are not showing up in my store. I have received no notice of selling restrictions or violations, however, I currently have 11,441 items listed in my active listings, however, in my ebay store, only 3,380 listings are shown and counted. This has been occurring for approximately 3 weeks. Can you please have this corrected?

[janet9988]

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@nostalgiagirl1988 wrote:

Count of Listings in My Store do not match the count for my Active Listings. Please add me to ALERT15129
Listings are not showing up in my store. I have received no notice of selling restrictions or violations, however, I currently have 11,441 items listed in my active listings, however, in my ebay store, only 3,380 listings are shown and counted. This has been occurring for approximately 3 weeks. Can you please have this corrected?

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Again you need to contact ebay CS yourself. Follow post 2.