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File Exchange - "Error - Input data for tag <Item.AutoPay> is invalid or missing.

Hi,

 

I am seeing the following error when I try to import variations:

 

"Error - Input data for tag <Item.AutoPay> is invalid or missing. Please check API documentation.|Item.AutoPay|"

 

I have looked around no info on this error appears anywhere!  Cannot find this field in any of the file exchange documentation, not of the category templates downloaded!

 

Can anyone give me a clue on this?

Message 1 of 23
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22 REPLIES 22

File Exchange - "Error - Input data for tag <Item.AutoPay> is invalid or missing.

Anonymous
Not applicable

Hello @krazycostumes ,

 

I would recommend getting in touch with our Advanced Apps team. They are the support for File Exchange and will be able to help you. Contact customer support and ask them to send an offline message to the Advanced Apps team and give them the File Exchange reference # to help them quickly identify how to help you. 

 

Thank you for your post. 

 

Jacob@eBay

eBay Customer Support

Message 2 of 23
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File Exchange - "Error - Input data for tag <Item.AutoPay> is invalid or missing.

'Quickly' identify how to help? After three online chats and two phone calls this month, I am still waiting for someone to come back to me on a query...

Message 3 of 23
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File Exchange - "Error - Input data for tag <Item.AutoPay> is invalid or missing.

Hi from the UK.

 

I've never seen this error and as AutoPay is optional anyway (it specifies whether or not immediate payment is required and the default is false) I can't understand the error.


See https://developer.ebay.com/devzone/XML/docs/Reference/eBay/AddFixedPriceItem.html#Request.Item.AutoP...


I suggest that this is a spurious error caused by something else being wrong with your file.


Could you post the actual file here and I'll have a look (maybe use https://wetransfer.com).


You could try adding a column AutoPay to your file and putting a value of "false" but I doubt this will fix it.

 

Message 4 of 23
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File Exchange - "Error - Input data for tag <Item.AutoPay> is invalid or missing.

I have gotten the same exact error. I'm so confused as to how to go about this. any advice would be much appreciated

Message 5 of 23
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File Exchange - "Error - Input data for tag <Item.AutoPay> is invalid or missing.

@shopstocked 

 

<Item.AutoPay> refers to "ImmediatePayRequired" in File Exchange.

Are you creating a new listing from a File Exchange template?


If the "ImmediatePayRequired" column is empty, it defaults to the number "0". If populated, the column should have a numerical value of "0" or "1", and if the number is "1" (true), then "PayPalAccepted" must also be set to "1", unless you are in Managed Payments.


If you use Business Policies, then the "ImmediatePayRequired" is already set within the policy and you would enter the policy name under the "PaymentProfileName" heading, and remove the "ImmediatePayRequired" column and related payment columns. However, there may still be some cross dependencies within File Exchange for fields that are no longer needed by the server, and these would result in warnings, but not in failures.

 

ShipScript has been an eBay Community volunteer since 2003, specializing in HTML, CSS, Scripts, Photos, Active Content, Technical Solutions, and online Seller Tools.
Message 6 of 23
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File Exchange - "Error - Input data for tag <Item.AutoPay> is invalid or missing.

Hello, anyone fixed the AutoPay issue with the new managed payments? 

Message 7 of 23
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File Exchange - "Error - Input data for tag <Item.AutoPay> is invalid or missing.

Just got this error after uploading without issues last wekk.

 

Any idea what it is?

Message 8 of 23
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File Exchange - "Error - Input data for tag <Item.AutoPay> is invalid or missing.

Hi,

So im in managed payments and getting this error, any idea how to solve?

 

Thanks

Rajiv

Message 9 of 23
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File Exchange - "Error - Input data for tag <Item.AutoPay> is invalid or missing.

Same for me... getting this error just from today... uploading yesterday was perfect...

Message 10 of 23
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File Exchange - "Error - Input data for tag <Item.AutoPay> is invalid or missing.

We are getting this today as well, using a template we reuse every week w/o issue...for two years now. 

 

Error - Input data for tag <Item.AutoPay> is invalid or missing. Please check API documentation.|Item.AutoPay|

 

We need to get items listed today for a bulk 5 day ending this weekend....

Message 11 of 23
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File Exchange - "Error - Input data for tag <Item.AutoPay> is invalid or missing.

Ive contacted eBay concierge support and will update here if i get a solution

have tried all sorts,

Error - Input data for tag <Item.AutoPay> is invalid or missing. Please check API documentation.|Item.AutoPay|

 

Which I tried to solve by removing:

PayPalAccepted

PayPalEmailAddress

ImmediatePayRequired

1

Rajiv@xxx.co.uk

1

 

And replacing with:

AutoPay

TRUE

(as I am part on managed payments)

 

then it brings this error:

Error - Input data for tag <Item.ListingType> is invalid or missing. Please check API documentation.|Item.ListingType|

tried entering 'GTC' but doesnt work, not sure what to do next

Message 12 of 23
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File Exchange - "Error - Input data for tag <Item.AutoPay> is invalid or missing.

I've talked to concierge support as well. They had me remove those 3 columns plus several others. It did get the file to move past the autopay error, but am stuck now, like you, at <Item.ListingType>. I am awaiting a call back from the Advanced App team. I was lucky enough to get a concierge support who used to be a member of the app team and was able to get some progress through him until we ran into the <Item.ListingType> error. I will update here if I get a solution.

 

Message 13 of 23
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File Exchange - "Error - Input data for tag <Item.AutoPay> is invalid or missing.

Which columns you removed?

Message 14 of 23
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File Exchange - "Error - Input data for tag <Item.AutoPay> is invalid or missing.

Hello everybody, eBay italian support solved the issue.

They sent me a new csv file that can be filled as I want and it works perfectly.

 

Message 15 of 23
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