Ebay tool to auto open package research case for missing mail?

[reducingewaste]

Is there an automated tool we can use on ebay or do we have to open one with the shipping carrier directly?

[kensgiftshop · Accepted solution]

@reducingewaste 

You have to do it through the carriers web site.

[velvet@ebay]

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@reducingewaste wrote:

Is there an automated tool we can use on ebay or do we have to open one with the shipping carrier directly?

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Hey @reducingewaste! Just to add to what @kensgiftshop noted, we have a help page found here that covers shipping insurance claim info.