EBay App asking to sign in all the time

[154fox]

Hi has anyone else had problems with keeping signed in on the Ebay App? It keeps logging me out and asking for me to sign in everytime. I have emptied cache and deleted cookies but still at a loss as to why. Has anyone else had this problem,

[luv-ya-lux]

Hi I have also been experiencing this for the past few days on each of my devices.  How do they expect me to run my business !!  Come on Ebay get your act together!

[eburtonlab · Accepted solution]

Make sure you are using the latest version of the eBay app for your operating system.

Try restarting your device between uninstalling the eBay app and reinstalling to ensure a clean install.

For more detailed app help, try posting on one of the app boards:

https://community.ebay.com/t5/Mobile-App-Android/bd-p/androidapp

https://community.ebay.com/t5/Mobile-App-iOS/bd-p/iosapp

If you cannot get the app to work, try using a browser to go to ebay.com or ebay.co.uk instead.

[154fox]

Thank you so much for this solution, worked a treat ! 

[eburtonlab]

You are most welcome. Very glad to hear that worked!

[ruganema]

what is the solution? I am not using an app but a computer

[eburtonlab]

@ruganema 

Try using another browser, or a private or incognito browser window. If that works, try manually erasing your eBay cookies in the original browser.

[velvet@ebay]

Hey everyone! This was an issue that was going on but was recently resolved today. If you continue to run into problems, be sure to contact Customer Support so they can file a new ticket. 

[nostrami]

I am sick and fed up the run around ebay is imposing on my. Why does it keep asking me to sign in and verify. I have a list of verification texts  as well as the stupid tick the boxes sh***  tonight. All I want is to stay logged in on both my android phone app and my desktop. Everytime I go from one to the other I get signed out and it starts again. I am so fed up I have better things to do with my time. I checked my signing in details carefully evrytime. I have lots of stuff I want to list but until this sh***** stops I will go elswhere. On the point of uninstalling and pernamently signing off

[eburtonlab]

@nostrami 

You are registered in the UK, but you are currently signed in to the US ebay.com discussion boards.

Make sure you are signing in to ebay.co.uk to list your items in the UK.

[nostrami]

Thanks Ok so sorry , I will do

[kh-leslie]

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

Thank you for understanding.