eBay Desktop Site - Continuously asking me to sign in

[yourhealthboutique]

I know the eBay site has it's issues but the last few days, every time I try and go to orders, payments, or anywhere within my dashboard, it's asking me to sign in, over and over. Most of the time it gets stuck in a loop and won't allow me to access certain pages. It's really annoying and affecting my business.

I've deleted all cookies and site data, not sure what else to try.

Anyone having similar issues?

[devon@ebay]

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@yourhealthboutique wrote:

I know the eBay site has it's issues but the last few days, every time I try and go to orders, payments, or anywhere within my dashboard, it's asking me to sign in, over and over. Most of the time it gets stuck in a loop and won't allow me to access certain pages. It's really annoying and affecting my business.

I've deleted all cookies and site data, not sure what else to try.

Anyone having similar issues?

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Hey @yourhealthboutique! It looks like your account is registered out of the UK and right now there is a known issue for being looped for signing in. You can reach out to customer service here and let them know you are running into this issue ALERT13899. This should help out!

[eburtonlab]

@yourhealthboutique 

Try using another browser, or a private or incognito browser window. If that works, try manually erasing your eBay cookies in the original browser.

If your browser has Enhanced Tracking Protection, try disabling that. Or if you are blocking third party cookies, try disabling that blocking.