Returns
Discuss how to manage returns with fellow sellers
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Retuns

I listed a new sealed item. I do not accept returns. I have in the past accepted returns if I believe the item may have been defective, the buyer has pictures and the return is in a reasonable time frame. This item was delivered over 30 days ago. The...

User avatar by Explorer
  • 141 Views
  • 2 replies
  • 0 helpful

Seller says they sent a label but never did....

I need to return an item where the seller sent the incorrect item. I started the return, seller marked that a label has been sent, it hasnt. I asked them and they said, "I cant buy a label it need to be sent freight lol". I cant find a way to contact...

User avatar by Adventurer
  • 299 Views
  • 12 replies
  • 0 helpful

partial refund

A buyer requested to return 1 of the 2 items of the listing. He returned it but I am not sure how to refund partial since the return isn't giving me that as a choice. I believe it will refund all if I choose "refund buyer".

ripped off

Been trying to get an item delivered for 5 months. Started case but seller never delivered material and case dropped without me knowing. Now can put item number in, nothing, still no item no refind. Keep trying to use ebay system bur no luck. infinit...

Damaged $1600 convection oven sold on ebay

This is one for the ages. I sold a new Viking Microwave Convection Oven for $1600 to a buyer in New York (I live in Kansas). I paid to have UPS pack it and ship it; $83 to pack, $296 to ship will full insurance coverage. About 2-1/2 weeks after it ar...

Payment Dispute.

On July 25, a buyer from China paid for a postcard he purchased. On the same day, he placed a payment dispute "outside of EBAY" (whatever that means) saying that "the item does not match the descrption in the listing." The item was not shipped by me ...

Should I (the buyer) pay return shipping?

Hello.I thought I bought a Lego set with all the plastic pieces in the kit. However, I only received the instruction booklets. After reading the item description again, I realized I had made a mistake. The seller says he doesn't accept returns on thi...

User avatar by Adventurer
  • 319 Views
  • 14 replies
  • 0 helpful

No link to print a return shipping label as a buyer.

Hello.I need to print a return shipping label to send my item back to the seller. I went to my purchase/returns page, but there isn't a link to print the label. Please tell me the steps to print my label. Thank you kindly.

User avatar by Adventurer
  • 157 Views
  • 6 replies
  • 0 helpful

Trying to get a refund on an item that hasn't arrived on time

I ordered an item on the 2nd and the shipping label was printed on the 7th. It's a day past the scheduled day of delivery(it was supposed to be delivered by Saturday June 11th) and yet the item hasn't even been sent into transit. Whenever I try to pu...

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