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Threatening texts after return request is opened

So long story short - I ordered an iPad Air from a eBay seller which was supposed to be in a "brand new sealed box". When I received the package it was nothing like the listing description and even a different model of iPad. So I opened a return request, and shortly after that the seller started sending me threatening texts on the messages saying I am defrauding him and he sent the correct item. He even went on to imply he knows my physical location and would contact my landlord. Right after that my girlfriend whos phone number is publicly listed as a homeowner started getting threatening text messages saying to "make things right" and things like "I know where you live". The text messages are from the same state where the seller is based out of (assuming from the shipping label) and we don't know anyone else from there. There is a good chance that's the seller because why else would the threats start right after the return request? I reached out to eBay and gave them all the details. Also filing a police report. Any other suggestion? She is traumatized from those threats.

Message 1 of 5
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Re: Threatening texts after return request is opened

Your seller has 3 days to respond to your NAD case.  On day #4, return to the case and ask eBay to step in.

Do not communicate with the seller at all.  eBay will refund you in total and tell you to keep the item.  

Message 2 of 5
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Re: Threatening texts after return request is opened

You also need to file a police report in the town where the seller lives.

Have a great day.
Message 3 of 5
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Re: Threatening texts after return request is opened

@ma_99778 

Unfortunately, there are some mentally unbalanced people on both sides of the isle in ebay world.

As the first 2 posters note; STOP communicating with the seller, and DO file an additional police report in the seller's locale. 

Message 4 of 5
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Re: Threatening texts after return request is opened

@ma_99778 

 

And block the number from getting through on your phone. Good luck and good golly...

Message 5 of 5
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