01-11-2022 09:37 AM
How to I reach out to ebay when a seller won't return emails due to a product that was sold as new but wasn't, and incomplete parts that did not come with it as well
01-11-2022 10:10 AM
Give the seller at least 24 hours (a full business day) to reply. If you don't get a response then file a return request.
01-11-2022 10:22 AM
And while you are waiting, might read the Money Back that on every listing. Open a "not as described" return.
01-11-2022 10:46 AM
No reason to contact Ebay, just use the MBG.
Go to your purchase history and click return item and select, the item doesn't match the description as the reason.
The seller will have 3 days to accept the return and pay return shipping or refund without returning.
If they don't, return to the case on day 4 and ask Ebay to step in.