Seller will not accept return for "For Parts/Not working item."

[jamiecar22]

I purchased a Nintendo switch with a listing stating: "The console powers on and plays cartridges fine. The wireless communication chip either had bridged connections under it or has just simply gone out. The SD card reader socket on the motherboard is missing."

I understand this, anticipating I'll just have to play cartridge games so I buy it. It comes dead, and it does not properly take a charge, with it dying too quickly to be functional. 

Seller says they will not accept the return since it worked for them and I accepted the item as is, despite the issues with the battery not being stated in the original listing.

Ebay says they can come to a resolution if we do not, but I cannot figure how.

How do I involve ebay? 

[mam98031]

I'd say a nice try for the seller.  Just go ahead and file the Request for Return case.  If they deny it when you formally open the claim, then a option will appear on the claim for you to ask Ebay to step in.  Make sure you do that and then Ebay will step in and force the seller to either process the return or refund you.

[reallynicestamps]

@ms.rodriguez* 

No.

He can refuse returns.

Any seller can refuse returns. Including those who take returns.

Again- he can't refuse REFUNDS.

There are lots of reasons why a seller might not want a sold item returned. A glass bowl that broke in transit. A liquid that was not well sealed. Or a food item that has gone bad or is now expired. Or the seller just wanted it the H E double hockey sticks out of his house.

More likely the cost of return shipping would be greater than the original costs of the sale.

So the seller can tell the buyer " Keep it. Toss it. Feed it to the cat."

But the next sentence has to be "Here is your payment back."

No returns does not mean no refunds.

But no seller has to accept a return.

[inhawaii]

@jamiecar22 

If you initiate a return for "defective" or "not as described" you will win the case.

But I really don't think that is fair to the seller.

You bought something not working/for parts.

It doesn't matter of they actual problem is different than what was described.

I'm sure you disagree with me and i'm sure others will too, but this is just my opinion.

I hope you do the right thing.

[albertabrightalberta]

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@rugerskick wrote:

You bought an item listed for parts/not working.

*snip*

The status is for parts/not working. 

*snip*

 on a unit that has been described as for parts/not working.

*snip*

the seller placed it at this status for a reason.  You are buying something that doesn't work at all/correctly.  

*snip*

when it was stated in the listing its status was not working/for parts.  

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@rugerskick 

You keep repeating that it was listed as "for parts not working" but none of us (except the OP) have seen the listing and we don't know how it was listed! Unless you are privy to a listing and can show how it was listed, the OP seems to have a legitimate reason for wanting to return it. 

You've been around these boards long enough to see countless cases in which sellers listed items as "preowned" and in the descriptions state that the item is for parts. Such listings are improperly listed and buyers of those items are well within their rights to claim NAD. 

And with ebay's buyer centric stance, even "for parts not working" listings win NAD disputes. 

[rugerskick]

I am just going off what the buyer said in the topic title.  I assume he was describing it accurately.  Getting all worked up is not helpful at all.

Second, if it was listed as used but now seller is claiming for parts/not working, that isn't right.  I would back the buyer.

Finally, inads against for parts/not working items do not just "win".  They actually negate themselves because they prove the item description was correct and accurate as for parts/not working.  Sellers have had ebay side with them on this.

[monster-deals]

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@jamiecar22 wrote:

Well, the seller also said no refunds, so I'll open a dispute. Thank you!

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Your seller is a noob and there are many surprises in store for them.