Return

[wellmanseller]

I am a new seller on eBay, unfortunately I got a return from customer and i refunded him partial amount as we both agreed on this now the case is closed but what i see in my account that my return rate is increased by 25%, so i want to ask that what happen if i get 4 return means 100% return.

[wastingtime101 · Accepted solution]

You need to review the policies for sellers in Pakistan on the eBay Export website.

https://export.ebay.com/en/seller-performance/seller-level-and-sales/

[loose_goose_garage]

You have 4 sales, 1 was returned, = 25% return rate.

As your sales increase, the percentage will drop, assuming you do not have more returns

[wellmanseller]

Thank you so much it really helped alot.

[wellmanseller]

I have 7 sold out of 1 return, the percentage show 25% out of 100% but now I think maybe it's for the whole year.

[stainlessenginecovers]

You sold 4 the past 90 days. That's what they use. They do NOT use the 'whole year' because if they did, 1 out of 7 would NOT be 25%.